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Organizational Culture and Ethical Values. Organizational Culture. What is it? What are the components of culture? Artifacts Behaviors Espoused values Core values. Organizational Culture. What does it do? Internal integration External adaptation Employee decision-making.
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Organizational Culture • What is it? • What are the components of culture? • Artifacts • Behaviors • Espoused values • Core values
Organizational Culture • What does it do? • Internal integration • External adaptation • Employee decision-making
Organizational Culture • Why is it so hard to define? • Rites and ceremonies • Stories • Symbols • Language
The Chart- Broken Down • Adaptability Culture • Focus on external environment and remaining flexible • Emphasis: Innovation and risk-taking • Mission Cultures • Serving customers but remaining stable • Clear vision and goals • Emphasis: Meet goals
The Chart- Broken Down • Clan Culture • Focus on customers to meet a changing outside environment • Emphasis: Keep employees happy • Bureaucratic Culture • Internal focus with consistency for a stable environment • Emphasis: Methodical approach to business/Conformity
Culture Strength • Strong v. Weak • Subcultures • Organic Organizations & Culture • Strong • Cooperative • Equality and trust • Risk-taking and change
Ethical Values • Related to culture • Ethics v. Laws • Managerial ethics • Social responsibility • Ethical dilemmas
Ethical Sources • Personal Ethics • Organizational Culture • Organizational Systems • External Stakeholders
Ethics and the Organization • Leaders and Ethics • Value-based leadership • Ethics and Structure/Systems • Structure • Ethics Committees, Chief Ethics Officers, hotlines • Disclosure • Whistle-blowing • Code of ethics • Training programs