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Background. Sigma levels reflect how the overall process performance is influenced internally by DTCC as well as externally by agents and service providers Share our Six Sigma experience with our external constituencies (agents, participants, etc.), partnering with them to continually improve DTCC-related processesContinue to improve DTCC internal Sigma levelIdentify mutually beneficial solutionsPartner with agents and service providers to improve external Sigma levelsStrive for continuous 9454
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