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What is Stress?

What is Stress?. An imbalance between demand and ability to meet those demands in the allotted time frame . . Types of Stress. Eustress desirable outcome of stress motivational results Distress negative outcome results in emotional and physical illness.

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What is Stress?

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  1. What is Stress? An imbalance between demand and ability to meet those demands in the allotted time frame.

  2. Types of Stress • Eustress • desirable outcome of stress • motivational results • Distress • negative outcome • results in emotional and physical illness

  3. Individual Differences in Stress • Stress Personalities • Type A vs. Type B • Pessimists vs. Optimists • Dempcy & Tihista’s Seven Personality Types • Gender, Ethnicity, Race • Stress Sensitization

  4. Dempcy & Tihista’s Seven Personality Types • Pleasers • Internal Timekeepers • Strivers • Inner Con Artists • Critical Judges • Worriers • Sabertooths

  5. StressorsPersonal • Fear • Resistance • Resentment

  6. StressorsOccupational • Role conflict • Role ambiguity • Role overload • Poor person/organization fit • Work environment • Change • Relations with others

  7. StressorsOthers • Minor frustration • Forecasting • Residual

  8. Organizational Consequences of Stress • Job Burnout • Job Performance (curvilinear relationship) • Increased Absenteeism • Increased Turnover • Drug/Alcohol Abuse

  9. Managing StressPlanning for Stress • Exercise • Laughter • Diet • Quit or reduce smoking • Sleep • Support groups • Self-empowerment • Coping skills

  10. Managing StressDuring and After Stress • Relaxation techniques • Time management

  11. Workplace Violence Perpetrators • Under severe stress • Male • 20 - 50 years of age • Self-esteem tied to job • Fond of violent films • Own several guns with ready access • Subscribes to Soldier of Fortune • Loner

  12. Reducing Workplace Violence • Security measures • Better employee screening methods • Increased management awareness

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