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Negative reviews can be crippling to a local business—especially if the business has few reviews, to begin with. Even worse?<br><br>Negative reviews that go unresponded. Dealing with negative reviews doesn’t have to be hard, and it can even be leveraged as a marketing and branding opportunity to get more reviews.<br><br>
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How to Respond to Negative Reviews? Negative reviews can be crippling to a local business—especially if the business has few reviews to begin with, even worse? Negative reviews that go unresponded . Dealing with negative reviews doesn't have to be hard, and it can even be leveraged as a marketing and branding opportunity to get more reviews.
Easy Ways to Deal with Negative Reviews By Customers: 1. Respond Promptly 2. Take the Issue Offline 3. Be Polite 4. Request to Reviews Be Removed 5. Monitor Online Presence 6. Understand How Rating and Review Sites Work 7. Need to Take Negative Reviews Seriously 8. Encourage Customer Reviews 9. How to See Good in a Bad Review 10. Share Reviews with Employees