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Salesforce and Whatsapp integration | Send SMS from salesforce

Valuetext is the best 5 stars rated plug and play app, to send & receive, single or bulk SMS, MMS & WhatsApp from salesforce.ValueText is the first SMS & WhatsApp app for salesforce.

ValueTextPvtLtd
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Salesforce and Whatsapp integration | Send SMS from salesforce

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  1. Salesforce and WhatsApp integration | Send SMS from salesforce Value Text Pvt. Ltd.

  2. Who We Are? • ValueText is the first WhatsApp & SMS app for salesforce. • Using by industries like Insurance, manufacturing, IT services, Healthcare, Telecom, & others. Our customers in across 30+ countries. • We helps you to automate your business communication from salesforce without any development efforts. Value Text Pvt. Ltd.

  3. Why You Must Choose Us? • Natively & exclusively built on the Salesforce platform • Robust & easy to use App empowers the user to communicate effectively with Customers, Clients, Prospects & Business Partners across the globe through Single, Bulk SMS, MMS, & WhatsApp texting • Helps teams to connect with a large no. of clients through anonymous features like Automation, SMS templates for force.com standard or custom objects, International messaging, etc. • Capable of marketing your products & services, send messages to all the related list of leads from a campaign or contacts from an account & it enables you to reach more & more clients in a fast, easy & effective way. “ Expand your customer reach with short & crispy informative messages & increase your ROI in 10X speed. ” Value Text Pvt. Ltd.

  4. App Features WhatsApp Web at Salesforce Dynamic Templates Automation Share Media Files One to One Chat Plug & Play App Handle multiple chats at the same time in salesforce by using the Chat console Send a dynamic message to every customer with salesforce fields No development efforts. Just automate your business communication with lightning components and flows which comes with the package Send WhatsApp, SMS from workflow whenever record created or updated in salesforce Just not text, you can share media files like PNG, PDF, JPEG One to one chat from salesforce from the details page of record like contact Value Text Pvt. Ltd.

  5. App Features Global Coverage Texting from Reports Schedule Campaign Bulk texting Multi Channel Send messages in one go to many contacts Send schedule messages based on specific time Run campaign with SMS and close leads fast Send SMS & WhatsApp to any country in the world. Support SMS and WhatsApp. Enable you to set automatic routing between channels. Build reports and schedule the messages Value Text Pvt. Ltd.

  6. Use Cases Customer Support Notifications Automate your case management by using the text messages like your customers can create case, know the status of case, escalate the case through WhatsApp messaging. Send notifications on every stage of the application process. Like, time to renew your insurance. Follow up Bots Setup an automated follow up when the payment is pending based on days. Use bots to do the survey. Decrease manual support where every system can answer automatically. Value Text Pvt. Ltd.

  7. CASE STUDY: Straight through insurance company from Blue spec Group. Solutions Implemented: Collect information from WhatsAppStep 1: case will be created based on the conversation between customer and first level support team.Step 2: A bot messages will be sent to WhatsApp to collect current location, Car Number & pictures of the damage.2. Send collected information to field agentStep 1: When a case is marked as "information collected" then it will share the same information to field agent.Step 2: Field agent will visit the site and update his status and comments from WhatsApp itself.3. Conversation between field agent and customer.Next level WhatsApp conversation between field agent and customer will be stored into the salesforce. Business Challenge: Sharing accident location to the field agent. Collaborating customer and field agent on accident. Track the conversation between field agent and customer. Business Benefits: Earlier this entire conversation will be handled through multiple channels like emails and first level support data entry to salesforce. Now, they have automated the entire business process and data transfer between multiple people automatically. Value Text Pvt. Ltd.

  8. Testimonials More reviews : https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000EFoedUAD Value Text Pvt. Ltd.

  9. 100+ Our Clientele Value Text Pvt. Ltd.

  10. Thank You! Contact Info support@valuetext.io VALUETEXT PVT LTD. 9-105,PR Nagar, Hyderabad,500018 Value Text Pvt. Ltd.

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