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Introduction to Salesforce.com | salesforce CRM Online Training

Salesforce is a very powerful cloud computing technology. It runs on the force.com platform and is one of the most flexible and powerful web based databases. Learn what is Salesforce.com, Company, Products, Features, Sales Cloud, Service Cloud and etc… @ https://www.vibloo.com/Salesforce-CRM/120/

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Introduction to Salesforce.com | salesforce CRM Online Training

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  1. Introduction to salesforce.com

  2. What is salesforce? Salesforce is a very powerful cloud computing technology. It runs on the force.com platform and it is a customer relationship management tool (CRM), which means it is used to keep track of and strengthen a company’s relationship with its existing and potential clients. www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

  3. History of salesforce 1999 – salesforce was founded 2000 – launches its namesake SFA Application 2001 – adds marketing and customer support to SFA Application 2002 – Introduces new editions [Enterprise and Online edition, E-Business Suite] 2004 – went public on the New York Stock Exchange under the symbol of CRM 2006 – Now salesforce for Google AdWords 2007 – salesforce Idea Exchange and Dell Idea Storm Relaunched as salesforce ideas 2008 – Rebranded to salesforce knowledge 2009 – become a part of Salesforce Chatter 2010 – Releases VMforce and chatter 2011 – Introduces social and cloud-based customer-service help desk solution assistly to be rebranded as desk.com www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

  4. Different components / features of Salesforce.com Sales Cloud Service Cloud Chatter Force.com Platform Visual Force Apex Force.com IDE (Integrated Development Environment) Data Loader Force.com Migration Tool AppExchange www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

  5. What is Cloud Computing? Simply we can define as Computing as a service over the Internet, it enables companies to consume compute resources as a utility -- just like electricity -- rather than having to build and maintain computing infrastructures in-house. www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

  6. Cloud Computing Services Software as a service [SaaS] Platform as a service [PaaS] Interface as a service [IaaS] www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

  7. Software as a Service (SaaS) software as a service (SaaS)—run on distant computers “in the cloud” that are owned and operated by others and that connect to users’ computers via the Internet and, usually, a web browser. www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

  8. Platform as a Service (PaaS) Platform as a service provides a cloud-based environment with everything required to support the complete lifecycle of building and delivering web-based (cloud) applications—without the cost and complexity of buying and managing the underlying hardware, software, provisioning and hosting. www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

  9. Infrastructure as a Service (IaaS) Infrastructure as a service provides companies with computing resources including servers, networking, storage, and data center space on a pay-per-use basis. www.vibloo.com/salesforce-online-training Skype Id: info.viblooEmail: info@Vibloo.comUSA: +1-248-809-1418 IND: +91-40-3296-5222

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