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12 proven steps to maximize 5 star customer reviews

The way customers are talking about you is just as important as the fact that they're saying your name. Word of mouth is most impactful form of marketing and reviews are condisered to be a part of them. <br><br>Not only reviews appear to be the most prominent ranking factor for local search, but they<br><br>u2611 Build trust among customers<br>u2611 Encourage interaction and<br>u2611 Strengthen company's credibility<br><br>Here are a few ways that will help shoot up customer reviews and scale up your business.

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12 proven steps to maximize 5 star customer reviews

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  1. 12 Proven Steps to Maximize 5 Star Customer Reviews

  2. If you are based out of food and hospitality or e-commerce industry, it can be a real struggle to get positive reviews. Here are a number of approaches that you can apply to get more of your business on table with more stars and positive reviews.

  3. 01 Ask for feedback personally Every time you do business with a customer, you should check in to see how their experience was, every now and then. Keep them hooked with regular emails or any method by which you regularly follow up with your customers.

  4. 02 Make correction depending on feedback Some of your customers would certainly give you suggestion that would improve their experience in their future visits. Maybe not all would be helpful, but go through them, you never know which one you might want to consider.

  5. 03 Claim your business on review sites Yelp and other reviewing sites allow to claim your business and set up and environment for your customers to share their reviews. This would make it easier for them to find your space for reviews on search engines. It also makes it easier for you to respond to them consistently.

  6. Ask your loyal customers to post frequent reviews 04 There are no two ways about getting more reviews when you specially ask for them. Don’t plead your customers to just leave positive reviews. It is evident that you do get more reviews when you ask for them, but just don’t seem to be very needy.

  7. 05 Ask for offline reviews as well After you are done with your offline sales, you should ask your customers to share their experience. You can also ask them in person or through your regular follow up.

  8. 06 Ask customers to make review videos Buoy up your customers to add or share videos to their social media profiles and then you can also link these videos to your profiles and mark them as favourites on your website and social media pages.

  9. Make it easy for customers to connect with you 07 Adding an email address and or phone number where they can connect with an employee of your company provides a sense of naturalism and increases your credibility as a business. 

  10. 08 Have a strong online presence Make sure that you have an informative “About” page, and add a face to your brand, this would help them to reach out to you directly.

  11. 09 Analyze what your people share No matter how outstanding your service maybe or how effortless you make for everybody to reach out to you, people would still post negative reviews. So to make it good on your part, you can use tools that help you track what the people are saying or posting regarding your business.

  12. 10 Reward customers who review regularly Propose your customers incentives and giveaways for writing or creating reviews. Many search directories allow you to share incentives or discounts on their websites. 30% 15% 10% 15% 15%

  13. 11 Take immediate action on negative reviews Make a practice to respond to negative reviews right away. When you can’t fix the problems that very moment, then let them know through a message or a reply to their comment that you are looking into the matter and resolving it. When the issue is resolved follow up with them.

  14. 12 Provide the best experience possible To get the positive and great reviews the most essential thing you could do is to give your customers an experience of their lifetimes.

  15. Your Reptution is priceless! As a matter of fact, your company's best marketers and sales reps aren't your employees -- they're your existing customers. 88% According to a recent survey, 88% people that trust online reviews as much as personal recommendations. In the past years, we've helped our clients generate more positive reviews which has evidently scaled up their business. Looking to generate more positive reviews from your customers?We've got you covered.

  16. WebChanakya Private Limited B -1306, Mondeal Heights, S. G.High Way, Ahmedabad, Gujarat 380015 +91 96 87686688 connect@webchanakya.com /webchanakya /webchanakya /webchanakya /webchanakya

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