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6 Ways to Collect Feedback on your Website

Do you want to know why your visitors abandon your website? Do you know if your customers are happy with your website or not? What is the best way to know their views? Analyzing your website will help you understand what is lacking. Will that be sufficient? No, the best way to gather Customer Feedback is by directly asking them and ensuring you encourage different practices to collect feedback on your website.

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6 Ways to Collect Feedback on your Website

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  1. 6 WAYS TO COLLECT FEEDBACK ON YOUR WEBSITE DISPLAY A CUSTOMER FEEDBACK SURVEY AS POPUP Trigger Surveys during any event or after a visitor has spend enough time on the Website. DISPLAY A FEEDBACK BUTTON With buttons, Visitors can choose to give Feedback anytime they like by simply clicking on the Feedback Button. ADD A LIVE CHAT OPTION With Live Chat, Customers are able to share their feedback and questions with you right away. ADD A DEDICATED CUSTOMER FEEDBACK FORM Create a dedicated page for visitors to visit and share generic feedback about your website and business. DISPLAY POST TRANSACTION FEEDBACK FORM Post Transaction Feedback Forms and Surveys are great to measure how easy the purchase process was for the customers. CONDUCT POLLS Looking at adding new features or need feedback on something new on the website? Ask the visitors directly by conducting Feedback Polls on the Website. READY TO START TAKING WEBSITE FEEDBACK? Sign up at Zonka Feedback www.zonkafeedback.com

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