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Enhancing Migrant-Friendly Healthcare Initiatives

Learn about models supporting migrant health, join European pilot hospitals, implement effective care strategies. Empower healthcare organizations to provide culturally competent services.

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Enhancing Migrant-Friendly Healthcare Initiatives

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  1. WHO-HPH Task Force on MFH Developing migrant-friendly and culturally competent health care organisations Antonio Chiarenza Task Force coordinator Health Promoting Hospitals Network of Emilia-Romagna, Italy 13th International HPH conference Empowering for health: practicing the principles 18-20 May 2005, Dublin, Ireland COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  2. The EU project: Migrant-Friendly Hospitals Aims • To identify, develop and evaluate models of good practice • promoting the health and health-related knowledge and competence of migrants and ethnic minorities • improving hospital services for these patient groups Strategies • Establish a network of European pilot hospitals • Overall organisational development process • Implement and evaluate effective models addressing specific aspects of migrant’ health care needs Results • Final conference, Amsterdam 9-11 December 2004 • European recommendations (Amsterdam Declaration) • WHO-HPH Task Force on MFH COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  3. Aims of the Task Force on MFH • To create a framework for continuity after the conclusion of the current MFH project (03/2005); • To support participant organisations in becoming migrant-friendly and culturally competent health care organisations (implementation of Amsterdam Declaration); • To share and disseminate best policies and practice: e.g. MFH models and experiences, national/regional policies, effective interventions; • To foster cooperation and alliances between internal and external networks; • To promote continued visibility for the concerns of ethno-cultural diversity in workshops, conferences… COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  4. What has been done • Launched the TF at HPH conference in Moscow (May 2004) • Shared background document • Presented the TF at the MFH final conference • Established international network • Defined a constitution for the TF • Developed a strategic plan COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  5. Strategic plan of the Task Force on MFH • Dissemination and development of the MFH project • Information and communication • Partnerships and international contacts • Working groups and their activities • Organisation and infrastructures COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  6. Strategic objective 1: development and dissemination • Collect/develop resources/materials to support MF models for health care • Support organisations to become MF and CC health care providers • Collect/share best policies and practices • Support national/regional HPH networks to set up a local benchmarking project • Support organisations in undertaking assessment activities COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  7. Strategic objective 2: information and communication • Set up and maintain a web site for TF • Give visibility to the work of the TF • Raise public profile of the work of the TF group • Organise three TF meetings each year • Organise training and benchmarking workshops to support local projects • Organise a biennial international conference on MFH COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  8. Strategic objective 3: partnerships and international contacts • IUHPE/ (IHDRC) International Health Development Research Centre, University of Brighton, UK • LBI, University of Vienna, AT • Health sector group of EFQM • NeLeH:  (the NHS Specialist Library) National Electronic Library for Ethnicity and Health, UK • Migrant Rights International, Geneva, Switzerland • CCHC, Resources for Cross Cultural Health Care (CLAS), Geneva, Switzerland • Refugee health research centre, La Trobe University, Victoria, Australia • Canadian Health care interpretation network, Trillium Health Centre, Mississagua, Canada • Center for Healthy Families and Cultural Diversity, University of Medicine of New Jersey, USA • European Office for Investment for Health and Development, WHO office in Venice, IT COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  9. Strategic objective 4: working groups • Service policy and quality development • Frame MF issues in quality care, overall policies and procedures… • Professional training and development • Cultural competence, clinical practice, compliance … • Patient and community empowerment • Patient organisations, advocacy role, health literacy • Intercultural communication • Translations, interpreting, cultural mediation… • Health science and project planning • Indicators development, evaluation, epidemiological, service research… • Trans-cultural psychiatry • Traumatic migration experiences, refugees,… COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  10. Strategic objective 5: organisation and infrastructures • Coordinator • Secretary • Advisory board • Working groups • Communication network • Web site • Annual report • Funding COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  11. Main actions of the Task Force on MFH • Make available MFH concepts, projects, tools (package) • Identify and make available regional/national policies and practices • Use the web site for internal/external communication • Use HPH newsletter to inform about TF activities • Develop sustainable projects/research • Organise TF meetings • Use MFQQ as a base for benchmarking • Organise training, thematic and benchmarking workshops • Participate in national/international conferences • Organise sessions at HPH conferences • Organise a biennial international conference COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  12. ORGANISATION OF THE TASK FORCE • INTERNATIONAL ADVISORY BOARD: • Antonio Chiarenza, IT (coordinator) • Dilshad Khan, UK • Karl Kraijc, AT • Werner Shmidt, DE • Elimar Brandt, DE • Angela Hughes, IE • Gurwinder Gill, Canada • Olivier Bouchaud, F • Sara Miangu, F • Zora Bruchaova, SK • Manuel Fernandez, SV • James Robinson, UK • Evelien van Asperen, NL • John Sorensen, DK • Simone Tasso, IT • Julia Puebla Fortier, USA COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  13. ORGANISATION OF THE TASK FORCE • INTERNATIONAL NETWORK OF COMMUNICATION • HPH Networks (Italy, Germany, Ireland, Denmark, Slovakia, UK) • MFH partners (UK, SP, A, S, F, NL, GR, IRL, D, DK, FI) • Other networks: IUHPE, IOM, IMR, WHO-Europe • Other health care organisations (Canada, SP, IT, CH) • Research institutions (CH, UK, IT, Australia, USA, TR) • NGOs(CH, NL) • Experts (USA, CH, UK, Australia) COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  14. ACTION PLAN 2005-2006 • TF advisory board meetings (3 per year): • May 19th 2005. (International HPH conference, Dublin) to present and discuss the draft constitution and action plan • September 2005. (Italian national HPH conference, Courmayeur) • January 2006. Vienna, Bradford, Paris (to be confirmed) • May 2006. International HPH conference, Lithuania. • Thematic workshops: • Intercultural communication (Courmayeur, Italy - Sept. 2005) • Intercultural competence (Bologna, Italy - January 2006) • Patient Health literacy (Lithuania - May, 2006) • Trans-cultural psychiatry (Stockholm, Sweden – September 2006) • International Conference on MFH • To account for the work carried out and stimulate a debate on main issues. Proposal: 18 December 2006 “International Migrants Day” COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

  15. TF on MFH – Information Dr Antonio Chiarenza, Coordinator of the Task Force Coordinating Centre of HPH Regional Network of Emilia-Romagna, AUSL of Reggio Emilia – Direzione Generale – Via Amendola, 2 – 42100 Reggio Emilia, Italy. E-mail: Antonio.chiarenza@ausl.re.it COORDINATING CENTRE OF THE HEALTH PROMOTING HOSPITALS REGIONAL NETWORK OF EMILIA-ROMAGNA - ITALY - LOCAL HEALTH AUTHORITY (AUSL) OF REGGIO EMILIA

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