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When new owners move into a community, they need to be informed of the available HOA resources. A “welcome kit” can go a long way to providing the necessary information regarding HOA operations. It also presents a great opportunity to build a sense of community for new and longer-term residents alike. Learn more about HOA Resources and other services by visiting http://www.HomeownerResource.com/.
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HOA Resources How to Provide Useful Information to New Owners
HOA Resources • New homeowners need to be provided the necessary information regarding HOA operations. A “welcome kit” can go a long way • It presents great opportunity to build a sense of community for new or longer-term residents
HOA Resources What Information Should New Owners Receive? • Develop a communication checklist. The list should include all information items important for new homeowners • The following list provides information you should disseminate on your HOA resources website: • Association documents – CC&Rs, bylaws, etc.
HOA Resources What Information Should New Owners Receive? • Forms – any forms homeowners are required to complete • Newsletters – past copies as well as current issue provide excellent resources • Minutes from board meetings – activities of HOA board • Management company information – company overview; contact information; process; available services
HOA Resources What Information Should New Owners Receive? • HOA resources – to facilitate operations and accessibility • Board and committees – at minimum, provide list of current members with contact information • Assessment Payments – schedule and information of payments
HOA Resources What Information Should New Owners Receive? • Amenities – provide list of available amenities and pertinent information of rules and hours of operation
HOA Resources • Keeping HOA members informed builds a better sense of community • A comprehensive website containing the above information provides valuable tool for homeowners
HOA Resources About the Author Susan Williams is Vice President, Business Development and Marketing at HomeownerResources, a dynamic and exciting new online community from Associated Asset Management that delivers trusted and relevant information to homeowners. Learn more about HOA Resources and other services by visiting http://www.HomeownerResource.com/.