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Usability Test Results. Jackie Bennett. Purpose: To provide information and resources to its three main user groups. Parents/Community(tested) Obtain information about the individual schools Obtain resources like the school calendar, or lunch accounts
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Usability Test Results Jackie Bennett
Purpose: To provide information and resources to its three main user groups. • Parents/Community(tested) • Obtain information about the individual schools • Obtain resources like the school calendar, or lunch accounts • Locate contact teachers, principals and other members of the school community • Faculty and Staff (not tested) • Link to important resources such as email, substitute teacher system, pay scale, etc. • Locate contact information for different WCPS departments • Job Seekers Site Description
Task 1: Your child wants to buy lunch and you need to add money to her account. Locate the lunch account log on page. • Task 2: Your child’s kindergarten teacher is Jacqueline Bennett. Locate Mrs. Bennett’s email address. • Task 3: You have lost the paper at home that tells you the dates your child has off for Spring Break. Locate the dates on website. Tasks
Positive Points • Easy to use search bar • Quick Links to most needed information • Staff Directory with multiple search options • Issues • Amount of text on a page (Major) • Unclear menu bar (Minor) • Poor pathway to lunch accounts (Major) Results
Less text on the pages. Too much text is confusing. You could actually just have well labeled links. Recommendations
Make the side Quick Links each have a drop down menu. The arrows lead you to believe this will have a drop down menu with more options. Recommendations
Buttons for each subsection. The arrows again lead you to think it is a drop down. • Not this! • More like this! Recommendations
Make this Quick Link a say Breakfast and Lunch Info and then have the arrow drop down to offer menus, logging into your account and registering you account. Since there is no actual option anywhere to just login. Recommendations