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Multinational Implementation Challenges - Panel. Northern California GEO Group Training Day Jan 24 2006 Sponsored by the OAUG Multi-National Special Interest Group Hans Kolbe, Celantra Systems, Inc. – Chairperson MN-SIG Kranti Atluri, Silicon Storage Technology, Inc. Nga Do, Salesforce.com
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Multinational Implementation Challenges - Panel Northern California GEO Group Training Day Jan 24 2006 Sponsored by the OAUG Multi-National Special Interest Group Hans Kolbe, Celantra Systems, Inc. – Chairperson MN-SIG Kranti Atluri, Silicon Storage Technology, Inc. Nga Do, Salesforce.com Paul Kirch, Independent Consultant
Goals of the Multi-National Special Interest Group? • Cross-Module and Cross-Geographies • Processes and Issues specifically facing global or multi-country Oracle applications users • Organize exchange of ideas and experiences • Take active role in OAUG Enhancement process with Oracle Corporation • Synchronize with other SIGs and GEOs MN-SIG Panel - NorCal 2006
Objectives of Global Implementation Workshops • Communicate and Share Oracle Functionality Improvements, Third Party solutions and in-house solutions • Collect Feedback for Oracle CAB and Liaison sessions • Communicate program and project experiences Previous Multi-National SIG Workshops at Oracle Open World and at OAUG conferences in 2003-05, Paris June 2004, Oct 03, London June 03, NorCal July 2003). MN-SIG Panel - NorCal 2006
Global Implementation Key Issues • Key project and business decisions: • Central versus local or regional control • Containing and tracking variations without compromising integrity (DFF, Transaction Types, COA etc.) • Customer, Vendor, Item global visibility, naming conventions, and maintenance • Project Management across countries and regions, central team, local teams, external sources • Key Oracle functionality issues remain: • Multi-org restrictions as related to Shared Services and Supply Chain Visibility • Uncertainty about Legal Compliance tools (Globalizations, GAE, VAT) and varying legal requirements • Intercompany models are not sufficiently developed • Language issues (NLS, MLS) • Single instance Issues (Performance, Time Stamp, Sys Admin complexities) MN-SIG Panel - NorCal 2006
MN SIG Workshop Results • Significant shift to Global Implementations with 11I Upgrade: consolidate instances, global COA, global or regional business processes, SSCs. • Biggest issues confirmed: Multi-Org, IC, Legal Compliance • Better direction from Oracle required to avoid lengthy investigation and verification by each individual client. Requesting recommendation of alternatives and complimentary tools. Example: Sales tax or Trade compliance). No Global Implementation is known without significant customizations. • Negative Feedback (if used at all): GlS, Global Accounting Engine, MLS, Multi-Byte, MRC, Euro Conversion, • Positive Feedback: Improvements to PA Accounting including cross-charging, OM, GL consolidation tools, IC Drop-Ship functionality in 11.5.9., Internal Sales Orders in 11.5.9 Patch Set H and 11.5.10. High hopes for Release 12 – to be confirmed. MN-SIG Panel - NorCal 2006
Norcal OAUG November 2, 2014 International and Global Implementation Karen McGrath Assistant Controller S i l i c o n S t o r a g e T e c h n o l o g y, I n c. MN-SIG Panel - NorCal 2006
Company and Background • SST is a leading provider of nonvolatile memory solutions • Is a fabless company headquartered in Sunnyvale, CA • Running on a single Instance with multi-org • 17 Legal entities in 12 countries • 24 Sets of Books with 5 inventory orgs, 5 have sub-ledgers, the others are used for GL consolidation with TB entry MN-SIG Panel - NorCal 2006 SST Proprietary and Confidential
Project Background • Currently running on Oracle 11.0.3 since Jan 2000 • Use AR, AP, GL, FA, OE, PO, BOM, WIP, INV and Costing modules • Large customizations include systems to process Vendor data and invoice automation • Currently all ERP support is centralized in SV, CA with one person in Macao for local support on local time zone MN-SIG Panel - NorCal 2006 SST Proprietary and Confidential
Major Implementation Goals • Plan to upgrade to 11.5.10 and implement OSFM, HRMS, I-Procurement and ASCP in Phase II • Plan to implement B2B solution with the trading partners to process vendor data • Implement Oracle as primary transaction system for most sub-ledgers. Plan to implement multi currency and multi language • Decentralize Accounting functions to offshore locations using local language and local currency • Phase out Local Accounting systems like UFS and VAT System used in offshore locations and have everyone use Oracle ERP MN-SIG Panel - NorCal 2006 SST Proprietary and Confidential
Challenges and Concerns • Uncertainty of VAT and local Accounting requirements • Local HR requirements not easy to access to give requirements to the implementation team to setup • Language issues and reporting requirements for local compliance • Currency translations and reconciliations between Inter Company transactions MN-SIG Panel - NorCal 2006 SST Proprietary and Confidential
S i l i c o n S t o r a g e T e c h n o l o g y, I n c. T H I N K B E Y O N D F L A S H . . . T h i n k S u p e r F l a s h MN-SIG Panel - NorCal 2006
Introduction • Paul Kirch (paul_kirch@yahoo.com, cell: 408-316-5899) • Independent Oracle consultant with 10+ years experience with Oracle Apps • Specialized in international implementations, with project experience in South America, Middle East, Europe and Asia, including Japan, PRC, and Taiwan • CPA, MBA in International Finance, and a candidate for CFA (Certified Financial Analyst) designation • Current Project: Full suite of Oracle apps in rollout to 40+ countries around the world, including China, India, Japan, 15 European countries, and the US • Topic: Global Multi-org design at Portland-based company, with principal manufacturing sites in Hillsboro, Ore., Peabody, Mass, Acht, Netherlands, and Brno, Czech Republic MN-SIG Panel - NorCal 2006
Multi-Org Alternatives A) Standard Model - one SOB per country/currency; one legal entity/operating unit per legal entity. A country/legal based model. B) “Inverted” Model – shared operating unit for shared business processes - local GL SOB for legal/statutory reporting. A business process efficient model. MN-SIG Panel - NorCal 2006
Standard Oracle (“Silo”) Multi-Org Model All Subsidiaries are Parallel Entities Ledger Consolidation Central L1410 Ger 1462 Fra 1475 U.K 1473 Ita 1463 Swe 1444 Den 1432 Hol 1461 Bel 1442 Swi 1465 Aus 1415 Spa 1467 Pol 14xx Spa Fra Swe Den EE Mea Nor Por Fin Inventory Per Operating Unit : One Validation Org for VAT rates , One Planning Org , Global Master. MN-SIG Panel - NorCal 2006
Enterprise Consolidation With “Push Down/Push Up” Model WW Consolidated SoB GL Eliminations and Consolidations Entries Book of Record Company Europe Company Asia and U.S Local Legal Adjustment Entries are booked at country level IT FR DE HK SG MN-SIG Panel - NorCal 2006
Shared Operating Unit Model General Concept Shared Processes for Sales and Service Entities Global Operating Unit GL, OM, AR, INV Entity Separation by Balancing Segment Local Legal Adjustment Entries are booked at country level Unit A Unit B Unit C Unit D Unit E Unit F Local Processes (AP, FA, Payroll…?) MN-SIG Panel - NorCal 2006
More versus Fewer Inventory Org Tradeoffs MN-SIG Panel - NorCal 2006