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Management control systems. What does management control system mean? The reference framework. The phases of the MCS. Defining objectives and actions Measuring results Analysing variances Introducing corrective actions. The objectives of a MCS. Supporting decision making Motivating people
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What does management control system mean?The reference framework
The phases of the MCS • Defining objectives and actions • Measuring results • Analysing variances • Introducing corrective actions
The objectives of a MCS • Supporting decision making • Motivating people • Supporting communication and coordination • Stimulating learning • Improving communication with external stakeholders • Internal accountability • External accountability
The requirements of the MCS • long term orientation • completeness • measurability • timeliness • identification of specific responsibilities • precision
The elements of the MCS Defining the company’s MCS means: • selecting the dimensions of performance to be measured and the Techniques to be used; • identifying the Structure of the MCS, i.e. the company’s units, systems, and sub-systems of which the results are measured • defining the Process of control, through specifying the resources (people) responsible for each phase of the MCS