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Community-wide Information Systems Design: Concepts and an Illustration

This book explores design strategies for developing information infrastructure to meet the challenges of health and healthcare information management in the 21st century. It discusses outreach models, enterprise-wide and multi-entity alliances, and business-to-business interaction in the context of community-wide information systems design. The importance of effective governance structures and stakeholder involvement is emphasized, along with lessons learned from real-world examples. The remaining challenges include ensuring financial sustainability, promoting community engagement, and creating a systematic way to appraise investment and impact.

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Community-wide Information Systems Design: Concepts and an Illustration

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  1. Community-wide Information Systems Design: Concepts and an Illustration Patricia Flatley Brennan,RN PhD Natalie Norcross, MLS David Grindrod, MA Marti Sopher, PhD University of Wisconsin-Madison Support for this project was provided by the IADL Intiative, National Library of Medicine

  2. Design strategies that facilitate institutional and enterprise information systems are insufficientfor developing theinformation infrastructureneeded to meet health and health care information management challenges of the 21st century.

  3. Options for Community-wide Information Systems Design • Outreach models • Single entity establishes connections to selected collaborators • UWHealth • Enterprise-wide model • Multi-entity alliances create interconnections • Caregroup • PeaceHealth • Regional Health Information Systems • Business-to-business interaction • Indianapolis • Community-wide Information Systems Planning

  4. Challenges in the creation of local and national health information infrastructures:governancemodels Effective governance is needed to balance stakeholder claims and maximize available resources. Performance and economic models are needed to guide investment decisions and evaluation strategies.

  5. Creating effective governance structures: Start with what is already there! An example: The Dodge Jefferson Healthier Communities Partnership

  6. The Dodge-Jefferson Healthier Communities Partnership

  7. The initiative:djhelp.info

  8. Creating djhelp.info • Confirmation of community need; • Assessment of existing health and social service information providing and resource referral • Technical Planning • Business Planning and Sustainability

  9. Lessons Learned 1. Community-wide information planning requires involvement of stakeholders 2. Assessing local needs and resources identifies opportunities for improving access to health information. 3.Brokering provides an efficient alternative to creation of entirely new initiatives. 4. Building community partnerships increases the capacity of the community

  10. Remaining challenges • Insuring financial sustainability of the resource • Promotion its use to the community • Engaging new participants • Key--- creating a systematic way to appraise investment and impact

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