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Leadership and Management Development TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
TABLE OF CONTENTS INTRODUCTION...........................................................................................................................1 1. Defining leaders and managers in the new organization.............................................................1 2. Issues of LMD..............................................................................................................................2 3. Major issues in the organization..................................................................................................4 4. Company strategy........................................................................................................................5 5. Ways to fit approaches to LMD strategy.....................................................................................6 6. Ethical and professional consideration made for planning approach..........................................6 7. Issues in choosing certain LMD method.....................................................................................8 8. Most appropriate method.............................................................................................................9 CONCLUSION..............................................................................................................................10 REFERENCES...............................................................................................................................11 TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
INTRODUCTION Leadership and management training is very essential for the success of an organization. Leaders are very important for in the organization as they are helpful in motivating and inspiring employee's. On the other hand, manager are helpful in preparing plans, coordinating projects and organizing which is very essential in achieving the organizational goals and objectives. Managers are responsible for constituting selection and recruitment of candidates who possess skills which will help the organization to grow (Carmichael and et.al., 2011). On the other hand, leadership development helps in developing qualities like confidence, flexibility, effective communication and in motivating employees which helps the firm in achieving the goals and objectives. Present report is about based on a case scenario which mainly focuses on leadership and management development. Further, it also includes the issues which arises in LMD, ethical and professional considerations which should be made for planning approaches. Moreover, it also covers issues around choosing certain LMD methods. Lastly, it covers the best method which can be adopted in LMD. 1. Defining leaders and managers in the new organization According to Dwight D. Eisenhower “Leadership is an art of getting things done for others just because he wants to do it.” In simple words it is an activity which leads a group of individuals working in an organization so that they accomplish all the required task given to them. There are many types of leaders who have different types of skills and can adopt different types of styles in order to achieve their desired goals and objectives (Herman, 2011). Leader is a person who provides guidance and proper support to its members so that they become capable enough to achieve the desired goals. Leaders are like inspiration under whose guidance individuals can learn the way to enhance their skills (10 Roles of a Manager, 2010). On the other hand, management can be defined as the process controlling or dealing with individuals or things. For this purpose there are different managers who set objectives, organize, motivate, establish targets, etc. In addition to this, they are the one who are involved in recruitment and selection process (Trehan and Pedler, 2009). Moreover, they provide over all direction to the employees or to any level. They set up goals, mission, vision and objectives. In TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
simple words, they set up strategies which would help the organization to grow. Over it can be said that they work for the betterment of the firm so that they could provide satisfaction to their customers by understanding their needs and wants (10 Common Leadership and Management Mistakes, 2011). Further, they also adopt different strategies which will be help in using the resources in such a way that they could provide high quality services with the help of limited resources. In accordance with the case Leyland technologies an industrial research and development organisation employing 600 people in 3 research centres in the UK and India. This firm is making their effective operations in the industrial research and development and employees working there is having technological and scientific background. With the emergent and expansion in other countries, leaders and managers of the venture plays a crucial role in order to increase the productivity and sale of the organization. The motivational level among employee’s is quite low but then too researchers are giving their best as they are highly motivated of their own (Anderson and Anderson, 2010). The leaders are very efficient but the managers are not adopting any kind of effective strategy which would help in motivating the employees. All the managers in this firm are demotivated and are not performing their job efficiently. On the other hand, BDM have employees up to 800 staff and half of the firm is based in India but with its headquarters in the UK. This organization is also an industrial research and development. On of the main strengths are around identifying new product opportunities in emerging markets and developing products to fit these. BDM employees have been expected to be innovators, entrepreneurs, team builders, adaptive to change, business focused and accountable for results. But the problem is that they do not have effective leaders who could guide and support employees so that they could enhance their skills (Simkins, 2012). With the merger of these two firms. They will be able to solve their issues, that is Leyland have in efficient managers but have efficient leaders. On the other hand, BDM has inefficient leaders but have effective managers who implements 360 degree feedback method as company take the help of the peers in order to judge the overall performance which they have contributed throughout the year. With merger of both this firm they will get effective leaders and managers. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
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2. Issues of LMD Both leadership and management development issues does affect inversely on the smooth run of business organization. This also affects to reduce the sales of their services and products. There are the mainly two ways in which leaders are developed. One are individuals who are born leaders and other one learn to be a leader. It is very important for a firm to have efficient leaders would be capable enough to motivate and encourage their employees so that they could contribute effectively in achieving the goals and objectives of the organization. Firms in UK are badly affected by the with the impact of leadership issues firm in UK does high investments in order to have efficient leaders (Sullivan and Garland, 2010). Organizations conducts many leadership programs conducted so that individuals recognize their qualities of leadership. But these leadership programs are not evaluated in a meaningful and healthy manner. In addition to this, these programs depend upon on the performance appraisals used by the leaders to motivate employees within the firm. Further, leadership in an effective manner can be defined with the help of using competency models. Mostly, teams are generally major issues of an organization as leadership mainly focus on coordination and working together so that organizational and group goals can be achieved. In some cases, there are leaders who think that they know every this because of which they do not realize their issues or problems (Pinkerton ed., 2011). Further, there are different types of leadership styles which also causes an issue as each of the styles have their own impact. In case, autocratic leadership style is adopted, then employees have to work according to what they leaders makes them do. Moreover, mostly firms which adopts this type of leadership style, employees get highly demotivated as they are feel neglected. On the other hand, there are many issues related to management development which have a great significance on the performance of the organization. On of the main roles of a manager is to develop strategies which will help the firm in improving. But issues arises when manager make wrong plans or strategies because of which business venture will not be able to function well as per their efficiency and capability (Mendenhall and Osland, 2012). Moreover, issues also raises when there are lack of guidance and direction provided to the employees. They should be able to set up goals and objective which will be helpful in developing the path through which TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
employee's will be able to achieve the goals. If manager fail to do so, then employees will lack the willing and confidence in contributing for the firm. Another role of the managers is to recruit and retention of employees. This becomes an issue when manager fail to select the right candidate for the vacant post. It also increases the expense of the firm. Normally all the employees selected in recruitment has to be given training and it will only be effective if the selected candidate is capable enough or else the training will go waste. Further, if manager is not able to retain employees then it will lead towards high employee turnover which will increase cost for the organization. Further, their can be employees issues in the organization which can lead towards personality conflicts, superior issues or it may also due to the company structure. Leadership management development issue can also lead to organization stress when the performance of the employees are not appreciable (Nkomo, 2011). This leads to low employee morale, absenteeism and also high labour turnover rate in the organization. Language barriers, logistics issues and cultural differences along with different tariffs on export and import are major drawback. Among all this, communication is also an issue when the managers do not convey the actual message. When the communication is not effective then it leads to misguide or performing the task in a wrong way. 3. Major issues in the organization Leyland technology has employees who has vast knowledge in technological and scientific knowledge. In addition to this, all the worker are successful developers and researchers which has been given in the case. In spite of all this, employees do not take initiative in coming up with new market. It is due to the mangers who do not boost up their employees or motivate them. As a result the motivation level of the employees is very low and the managers within the cited firm is not focusing on boosting the worker's morale (McGurk, 2010). In addition to this, the firm is not using any kind of appraisal method. This type of method is very helpful in boosting up the moral and in motivating them. Further, the firm is not taking any kind of initiative in providing their employees training which is very essential for new employees. These are areas where the manager has to look after but the manager of Leyland technology are not performing their role efficiently. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
On the other hand, employees of BDM are very innovative, business focused and are adaptive to change. This is possible because the manager of the BDM are adopting strategies which help them in enhancing their employee's skills. Managers within the organisation also use 360-degree feedback to identify development areas and line manager coaching as a way of addressing specific development needs although little has been done to evaluate the effectiveness of the coaching programme (Armstrong and Taylor, 2014). The issue in this organization is that they do not have effective managers who guide and support in order to achieve the organizational goals and objectives. After the merger, both the firm will get advantage out of it but there will be issues of communication. Leyland technology has 600 employees and BDM has 800 employees. There will be an issue of communication as all the employees will from different culture and background. Managers and leaders of both the organization have to take some relevant action in order to improve the communication process for effective functioning of the business venture. The name of the new firm is Restec which will be performing the same job but with improved strategies. The way of performing the task before the merger would have been different. This will cause an issue after merger. The management has to develop new strategies through which they can be able to perform the task with coordination even with new employees. Both the firms will be able to perform better after the merger but high competition from India and China may affect negatively for which managers need to adopt strategies which will help in increasing the growth (Young and Dulewicz, 2009). 4. Company strategy After the merger, the market share has been increased and both in India and UK. With the merger employees working towards at common goal has also increased. Main aim of Restec is to increase the revenue, sales and developing a brand image. In addition to this, the firm aims in integrating the team so the effective strategies can be adopted which will be helpful in achieving the desired goals and objectives (Abbas and et.al., 2011). Moreover, they have developed following strategies so that the firm could provide and attract customers by understanding the needs and wants: TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
Focus on development of more flexible and superior management structure which will be based around product opportunities. The organization aims to focus on one unified and unifying culture. Mentioned company strategy will be to develop professional and ethical management along with healthy leadership skills. Cited firm is focusing on getting competitive advantages over their major competitors and for this Restec is focusing on implementing a strategic plan. Organization will focus on making international management team. Implementing cost reduction program. In addition to this, leadership and management development will be helpful for Restec to achieve its objectives and goals. Leaders of the firm will help the employees in providing proper support and guidance to their employees which will help them in enhancing their skills (Marquis, B.L. and Huston, 2009). Further, effective management will be helpful in developing goal which will help the employees to develop path through which they could achieve the desired goals efficiently. 5. Ways to fit approaches to LMD strategy In order to fit to the approaches which is to provide an unifying culture. In order to achieve it, the firm should adopt power culture and role culture. According to power culture, leaders should focus on providing their employees with tasks and they should also focus providing them support by guiding them and motivating them so that they could work effectively and efficiently (McPhee and Papadakis Eds., 2012). On the other hand, role culture focus the roles and responsibility give to them. This will be helpful in understanding the roles and responsibilities clearly. This will also help in setting up objectives and goals and in planning ways through which it can be achieved. This two management strategies can be adopted in order to fit the firm in competing effectively. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
There are many leadership styles which can be adopted by the firm. Leadership styles are very helpful in providing the employees with support and guidance. In addition to this, leadership styles are helpful in motivating employees. The best style which this firm can adopt is democratic leadership style, according to this style employees of the firm are involved in decision making. This creates a feeling of importance among the workers of the organization. Further, structure of the organization is also helpful in having an effective follow of information. The firm should adopt functional organizational structure (Tomey, 2009). According to this structure employees are divided into different groups and each of the groups are managed by leaders. Each of the group will be given with different tasks which they have to complete with the given time. This will help the workers to enhance their skills according to their requirements. Moreover, It will also be help in understanding the employees capabilities and skills. 6. Ethical and professional consideration made for planning approach There are many ethical and professional considerations which has to be considered in order to plan approaches. Following are few of the ethical and professional considerations: Trade union: The organization should allow the employee's to make trade union. These trade unions have a representative who are responsible to speak in behalf of all the employee's. Firm can not empower any kind of strategies of the employees. If the employees and not in favour of such kind of strategies, then the representative will bargain towards the strategy and will try to reform it in such a way it could be employees can be satisfied (Nahavandi, 2009). In addition to this, negotiation are done with the firm by the representatives. Health and safety: Firm should provide the employees with an environment where they could perform effectively and efficiently. Organization should provide employees with all the safety measures. All the safety measures should be taken by the firm so that employees could work freely. Fair working hours: All the employees should be provided with the scheduled time for work and moreover they should be given proper break in between. This is helpful in maintaining the employees interest (Jeon, Merlyn and Chenoweth, 2010). They should not feel work as burden and so they should be given proper breaks in between and holidays which will be helpful in TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
relaxing employees and proper rest will help to focus more and they will be able to perform effectively. Discriminations: Employees with different culture and differences work together. Who may be have different issues or problems. Organization should not discriminate in terms of age, gender, disabilities, etc. further, all the employees should be treated equally. Organization should be fair with all the employee and should be provided with proper wages according to their performance. Proper salary: Employee's should be provided with proper salary so that they can be motivated. Most of the individuals work for earning money. In this context, employees should be given salary on time and in accordance with their performance (Amagoh, 2009). In providing proper salary will be helpful in motivating the employees and encouraging them to perform efficiently. Appraisals: Employees should be appreciated through providing them with wages, gifts, etc. This will help in enhancing their skills and in using their full efficiency in their performance. 7. Issues in choosing certain LMD method In improving the efficiency and effectiveness of the firm Restec choose LMD method. It is helpful to get the competitive advantage and in improving the performance of the employees. Further, all the issues which has been discussed above will be solved with the help of LMD. In order to have an effective team spirit and in developing coordination among the employees, the firm can adopt leadership styles (Lussier and Achua, 2015). There are many leadership styles which can be adopted by the firm. The best leadership style which Restec can adopt is democratic leadership. This type of style is very helpful in encouraging and motivating the employees. In accordance with the theory all the employees are involved in making decisions. Workers develop a feeling that they are important for the firm. When the management adopt any changes, then employees will be able to adopt easily as they the change will be taken place with the concern of the employees. There are many other leadership theories but democratic leadership style is the best one. Further, they can adopt Maslow hierarchy of needs theory in order to motivate their employees and developing a healthy environment (Zhang and Bartol, 2010). In addition to it, this motivational theory covers all the important areas where the through which employees can be TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
motivated. Important areas in which employees are satisfied are psychological needs, safety needs, social needs, self-esteem needs and self-actualization need. Moreover, they can adopt different appraisal system which will motivated the employee's. Workers should be given appraisals according to their performance and this will be calculated at the end of the year. In providing appraisal, dedication towards the work should be considered. This will boost up the moral of the employees and it will help them to work with their full efficiency or capability. Further, managers of the firm should adopt effective communication strategy so that the communication procedures can be improved (Ely, Ibarra and Kolb, 2011). After the merger, there will be employees from different culture and background, so in order to communicate effectively the firm should adopt effective communication. In order to do this, organization should conduct training program for employees who lack effective communication. From this it is clear that leadership and management development will be helpful for the firm to improve their functioning as well as the overall operations. 8. Most appropriate method By analysing all the circumstances and problems the most suitable method for the Restec will be motivational technique. As in merger, the employees will face many difficulties in adducting with the new strategies and new employees. In order to solve it, the organization should focus on motivating their employees as it is very important of the present situation. Firm can adopt motivational theories in order to boost up workers moral and in order to work with their full capability (McCaffery, 2010). There are many theories given by different people. Among all the theories the best motivational theory which firm should adopt is Maslow's need hierarchy theory. Maslow's need hierarchy theory:This theory is very helpful in motivating the employees as it covers all the important areas in which workers can be motivated. According to this theory, there are five needs, if these needs are fulfilled then employee's will get motivated. Following are the five needs which the firm should fulfill: Physiological needs- Physiological needs are the needs which are very essential in order to fulfill the basic requirement of the employees which are important for the human TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
survival and if these requirements are not fulfilled then individuals can not perform anything efficiently (Bush, 2009). The basic needs include food, shelter and home. Safety needs- Security and safety needs includes well being of individuals, personal security, health, financial security, etc. in addition to this, it also includes safety against accidents and other major issues which can arise which working in the organization. Social needs- According to this needemployees should be have fiends and belonging. They should be provided with a healthy environment in which individuals interact effectively and efficiently. This need arises when employees met the psychological need. Esteem needs- In accordance with this need, the employees should be given respect, recognition, reputation and achievement of specific targets. Restec should appraise their employees so that they feel motivated in order to get high opportunity and respect (Chopra and Kanji, 2010). When they are given respect, then they tent to work more hard in order to maintain their level of performance before others. Self- actualization needs- In this need it is based on needs like justice, wisdom and trust wisdom within the organization. Moreover, training to employees are given so that their creativity, advancement and growth for their performance can be increased in order to achieve the organizational goals and objectives (Carroll and Levy, 2010). CONCLUSION From this report, it can be articulated that leadership and management development plays an important role in so that organization can work effectively with the help of their employees. Further, merger will be helpful for both the firms as in Leyland technologies they lack effective managers but have efficient leaders. On the other hand, BDM do not have efficient leaders but have effective managers. With the help merger they will be able to help each other and achieve the desired goals and objectives. In addition to this they should adopt Maslow's need hierarchy theory in order to motivate their employees as it covers all the area through which they can be motivated and in boosting up their moral. TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA
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10 Common Leadership and Management Mistakes. 2011. [Online]. Accessed through:<https://www.mindtools.com/pages/article/leadership-mistakes.htm>. [Accessed on 9th December 2015]. 10 Roles through:<https://hiteshsjoshi.wordpress.com/2009/04/07/10-roles-of-a-manager/>. [Accessed on 9th December 2015]. of a Manager. 2010. [Online]. Accessed TOLL-FREE NO: +61 879057034 EMAIL: help@assignmentprime.com WHATSAPP NO: +61 424715655 WEBSITE: http://www.assignmentprime.com/ ASSIGNMENT HELP & WRITING SERVICES AUSTRALIA