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Leader's Role in Process Improvement: Creating a Supportive Environment for Effective Change

Discover the key steps that leaders can take to drive process improvement initiatives, including setting a culture of collaboration, providing necessary resources, organizing units effectively, assigning teams, and spreading improvement throughout the organization.

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Leader's Role in Process Improvement: Creating a Supportive Environment for Effective Change

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  1. Leader’s Role in Process Improvement • Farrokh Alemi, Ph.D.

  2. Ready, Set Change

  3. Step 1 Mandate

  4. 1. Mandate Start from Top

  5. 1. Mandate Talk about Gap

  6. 1. Mandate Engage Others

  7. 1. Mandate Vision & Support

  8. Step 2 Set Culture

  9. 2. Set Culture Patient Knows

  10. 2. Set Culture System Change

  11. 2. Set Culture Not More Effort

  12. 2. Set Culture No Blame

  13. 2. Set Culture Data Decides

  14. 2. Set Culture Rely on Teams

  15. 2. Set Culture Teams Not Heroes

  16. Step 3 Give Resources

  17. Step 4 Organize Unit

  18. 3. or 4. Resources Built on Volunteers

  19. 3. Or 4. Resources Select Right Problems

  20. Step 5-9 Assign Teams

  21. Step 10 Spread Improvement

  22. Effective change starts from top and needs a supportive environment

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