Cultural Competence & Transforming Disabling Library Spaces

1. Cultural Competence & Transforming Disabling Library Spaces Lorelei Rutledge and Alfred Mowdood Nov. 1, 2012

2. 18.7 percent of people in the United States (56.7 million) have a disability • 12.6 percent have a severe disability (U.S. Census)

3. “Embrace Equity and Diversity” David W. Pershing, October 25, 2012

4. Competencies & Commitments Communication: • Listens effectively and transmits information clearly and accurately. • Communicates constructively and respectfully with patrons and colleagues.(Marriott Library Organization-wide Competencies, 2009) Diversity: “The New U celebrates the rich diversity of people as well as creative and intellectual traditions by being inclusive in every respect” University of Utah Strategic Vision, 2012, para 9)

6. What is cultural competence? • “a highly developed ability to understand and respect cultural differences and to address issues of disparity among diverse populations competently” (Montiel-Overall, 2009, p. 176) • Intercultural Knowledge and Competence is "a set of cognitive, affective, and behavioral skills and characteristics that support effective and appropriate interaction in a variety of cultural contexts.” (Bennett2008, p. 97)

7. Conceptual Framework for Cultural Competence “Cultural competence requires that organizations: • have a defined set of values and principles, and demonstrate behaviors, attitudes, policies and structures that enable them to work effectively cross-culturally. • have the capacity to (1) value diversity, (2) conduct self-assessment, (3) manage the dynamics of difference, (4) acquire and institutionalize cultural knowledge and (5) adapt to diversity and the cultural contexts of the communities they serve. • incorporate the above in all aspects of policy making, administration, practice, service delivery and involve systematically consumers, key stakeholders and communities.” (“Conceptual Frameworks,” 2003, para. 2)

8. ACRL Diversity Guidelines • Standard 2: Cross-cultural knowledge and skills • Identify service delivery systems or models that are appropriate to the targeted constituent groups. • Evaluate the validity and applicability of new techniques, research, and knowledge for work with diverse colleagues, co-workers, and constituent groups.

9. Center for Disability Services (CDS) • New dual-boot Mac-minis • Event Participation • Feedback Opportunities

10. How Do We Define Disability? “The ADA defines persons with disabilities as anyone with a physical or mental impairment that substantially limits one or more major life activities, has a record of such an impairment, or is regarded as having such an impairment. Major life activities include: (a) walking, breathing, seeing, hearing, speaking, learning, and working; (b) activities of daily living (e.g., bathing, dressing, getting around the home); and (c) community and home management (e.g., household chores, shopping, getting around the community) “ (Smith, 2011, p.9)

11. Medical Model • Disability and impairment are • synonymous • People are disabled when their • bodies deviate from the norm • Doctors are required to diagnose • and explain disability in order to • ensure that disabled people aren’t • “ faking” • The appropriate response to • Disability is medical intervention • to help the individual function • as “normally” as possible • (Oliver, 1990)

12. Social Barriers Model Impairment is separate from disability Disability is the result of physical, economic, and social barriers The appropriate response to disability Is to reduce barriers by making physical spaces accessible and reducing discriminatory practices The problem is society, not the individual (Oliver, 1990).

13. Works Cited Agatha Christie. [Photographer]. Retrieved from Encyclopædia Britannica Image Quest. http://quest.eb.com/images/115_2671002 Association of American Colleges and Universities. (2010). Assessing Outcomes and Improving Achievement Tips and Tools for Using Rubrics. Washington, DC: Association of American Colleges and Universities. Association of American Colleges and Universities. Intercultural Knowledge and Competence Value Rubric. http://www.aacu.org/value/rubrics/pdf/InterculturalKnowledge.pdf Association of College and Research Libraries. (2012). Diversity Standards: Cultural Competency for Academic Libraries. http://www.ala.org/acrl/standards/diversity Bennett, J. M. (2008.) Transformative training: Designing programs for culture learning. In M. A. Moodian (Ed.) Contemporary leadership and intercultural competence: Understanding and utilizing cultural diversity to build successful organizations, ( 95-110.) Thousand Oaks, CA: Sage. Bradley-Evans, M & Wight, C. 2012, University of Utah Strategic Vision: Seven Core Commitments of the New Uhttp://admin.utah.edu/wp-content/uploads/2012/06/Strategic-Plan-June-2012.pdf Cerebral Palsy, MRI Scan. [Photography]. Retrieved from Encyclopædia Britannica Image Quest. http://quest.eb.com/images/132_1261622 Disability. [Photography]. Retrieved from Encyclopædia Britannica Image Quest. http://quest.eb.com/images/158_2448020 Disability. [Photography]. Encyclopædia Britannica Image Quest. Retrieved 28 Oct 2012, from http://quest.eb.com/images/158_2448020 Diversity Standards: Cultural Competency for Academic Libraries Goode, T. D., and Jones, W. “Conceptual Frameworks/Models, Guiding Values and Principles.” National Center for Cultural Competence, 2003.http:// nccc.georgetown.edu/foundations/frameworks.html#ccdefinition Montiel Overall, P.(2009), "Cultural competence: a conceptual framework for library and information science professionals", The Library Quarterly, 79 . 175-204. Oliver, M. (1990). The politics of disablement. London: MacMillan. Pershing, D. W. (Oct 25, 2012). Inauguration of the 15th President of the University of Utah. http://webapps5.utah.edu/digvid/?id=2012-10-25~90 Smith, R. W., Austin, D. R., Kennedy, D. W., Lee, Y., & Hutchison, P. (2011). Introduction and overview [Introduction]. In Inclusive and special recreation: Opportunities for persons with disabilities (Fifth ed., pp. 2-18). Urbana, IL: Sagamore. Stairs. [Photography]. Retrieved from Encyclopædia Britannica Image Quest. http://quest.eb.com/images/139_1990916 Stephen Hawking, British Physicist. [Photography]. Retrieved from Encyclopædia Britannica Image Quest. http://quest.eb.com/images/132_1221655 United States Census Bureau, Americans with Disabilities: 2010, Rep. No. P70-131 (2012). Retrieved from http://www.census.gov/hhes/www/disability/sipp/ disable10.html 2008 Beijing Paralympic Games - Athletics - Day 10. [Photographer]. Retrieved from Encyclopædia Britannica Image Quest.http://quest.eb.com/images/115_2772752