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End of Grading Quarter Technology System Access Issues

End of Grading Quarter Technology System Access Issues. A Report to the Board of Education Prepared by Technology Services November 13, 2012. Causes. Technology Services ran a state-required job for CALPADS which malfunctioned, causing the job to hang in the production queue.

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End of Grading Quarter Technology System Access Issues

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  1. End of Grading Quarter Technology System Access Issues A Report to the Board of Education Prepared by Technology Services November 13, 2012

  2. Causes • Technology Services ran a state-required job for CALPADS which malfunctioned, causing the job to hang in the production queue. • Consequently, other jobs being run at the same time ( i.e. attendance reports for middle and high schools) were delayed. • This in turn caused the entire system to backup, creating slow response times and initiating the abrupt end to some user sessions • After the CALPADS job was cancelled, the attendance reports began running • Due to the new backlog created by these jobs the entire system continued to be slow.

  3. Solutions • Technology Services will run only the most necessary jobs during last week of grading quarters • Technology Services will run no jobs on eSchoolPLUS during the last week of any grading quarter • Staff is asking sites to run attendance reports only on the Monday after the break • Staff is in contact with our eSchoolPLUS vendor to find out if there are any hardware upgrade solutions that can be implemented that would help address this concern • There would be substantial costs for upgrading hardware and software licenses for server and database software. 

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