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HP’s ILLICIT PROFIT MOTIVE. HP’s Documents suggest the “smart chip” and SureSupply implementation were based on the desire to increase ink sales. HP00058758.
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HP’s ILLICITPROFIT MOTIVE HP’s Documents suggest the “smart chip” and SureSupply implementation were based on the desire to increase ink sales.
“Vendors sell consumer printers at cost, or even sometimes at a 20 percent loss, say financial analysts at Bear Stearns who track Epson and HP. But on the flip side, both firms earn a 60 percent gross margin on ink jet and toner cartridges, says Bill Hand, financial analyst with Bear Stearns.” – Why Do Ink Cartridges Cost So Much? Tom Spring, 9/28/03
Speed of Ordering • Nearly two-thirds of surveyed consumers place an order immediately or shortly after they are alerted that a supply is low: HP00000738?
Amount Ordered • Half of surveyed consumers buy what SureSupply suggests or more. HP00000738?
Per HP’s Mediation Brief 2 Million Subject Printers 3% of total inkjet printers 10.4 Cartridges over printer life 20.8 Million Subject Cartridges $16.8 Average Profit per Cartridge Total = $350 Million Independently Verifiable Analysis 62 Million Subject Printers 100% of total inkjet printers 10.4 Cartridges over printer life 645 Million Subject Cartridges $16.8 Average Profit per Cartridge Total = $10.8 Billion Damage Model
N = 977 Damage Model • Household Ink Jet Printer Installations by Brand Source: Lyra Research, Inc., 2005 U.S. Ink Jet Supplies Survey
Damage Model • HP’s Ink Jet Cartridges and Revenue 2002-2005 $20,134,000,000