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Canadian Tire Values

Canadian Tire Values. Summary. Customer Driven Proactive - at cause Team Continuous Improvement Heart Honesty & Integrity Relationship. Customer Driven Relationship. Striving to improve service and value for the customer Customer driven policy, practices

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Canadian Tire Values

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  1. Canadian Tire Values

  2. Summary • Customer Driven • Proactive - at cause • Team • Continuous Improvement • Heart • Honesty & Integrity Relationship

  3. Customer Driven Relationship • Striving to improve service and value for the customer • Customer driven policy, practices • Create a superior relationship with the customer. “personalize relationship” • warm, personal, caring • We are here to serve

  4. Team • Trust • Interdependence • One • Ownership • Freedom • Accountability; at cause

  5. Continuous Improvement • Learning & renewal • Team • Listening • Copying • Innovating • Benchmarking • Coaching, mentoring • Business • process execution & improvement

  6. Heart • Pride • Family • Community • Commitment • Tenacity • Compassion • Balance

  7. Honesty/Integrity/Trust • All Stakeholders • customers • shareholders • team • Relationship

  8. Summary • Heart • commitment • demonstrating through action • making a difference • drive/ambition/will to win • Customer / Passion for Customer • passion for customer • sine qua non • at all levels • Integrity • trust & respect • honesty • Growth • innovation/vision • results • personal growth • Team • independence/interdependence • family

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