Mr. Howard Dickel Client Partner, BT London 2012 Delivery & Legacy Programmes

1. Mr. Howard Dickel Client Partner, BT London 2012 Delivery & Legacy Programmes

2. Enabling the most connected Games …. ever • Along with our technology partners, BT’s communications services will carry every image, every commentary, every news article to enable the most connected Games ever • Connecting athletes • Connecting journalists • Connecting broadcasters • Connecting spectators Global audience of over 4.5bn

3. London 2012 the ultimate right first time – a venue mindset 80,000connections across 94locations Up to 60Gbof information carried each second 1,800wireless access points 5,500mof internal cabling 16,500telephone lines 14,000mobile SIM cards 10,000cable TV outlets 642,000 man-hours Over 800people on the ground at Games’ Time

4. Road to London 2012: disciplined planning for on the dot delivery London 2012 Legacy LOCOG service protection period • Core Olympic Network live for 2 years • 41venues connected to date • All contractual milestones successfully delivered on-time or ahead of schedule • 22 months of 100% service delivered on London 2012 network • 31test events successfully completed (May 2011 – February 2012)

5. Our Focus Now - Ensuring Flawless Delivery

6. Extending the legacy through a more sustainable society BT’s ambition is to extend the London 2012 legacy by inspiring and supporting people to change the way they live, learn, work, do business and travel to create a more sustainable society.

7. Bringing it all Together for London 2012 Leaving a lasting legacy by making the most of what we do best – bringing people together using the most efficient technologies available to us BT is a Sustainability Partner to the London 2012 Olympic Games and Paralympic Games. Sustainable ICT solution Social benefits Economic legacy Stimulating youth engagement and community involvement across the UK. Education programmes focussing on communication, collaboration and citizenship. Involving BT people through employee volunteering. First ever converged network solution for a summer Olympic Games – maximises re-use, energy efficiency and minimises waste . Carbon footprint of BT solution – a ground-breaking first that we hope will become an industry standard. New innovations on smart buildings, virtual participation, intelligent transport. Services installed for London 2012 will become part of national BT infrastructure after the Games. Next generation fibre access in east London and other Olympic Games locations will remain for business and communities. Helping UK businesses consider the opportunities London 2012 presents and use technology to capitalise on them.

8. Getting the London Ready for Games – “Race to the Line” Involving 1,200 organisations across the private and public sectors, insight gained from the BT “Race to the Line” research suggests that if they do not act quickly, many organisations could miss out on the opportunities their peers and competitors are set to prosper from. 2. Time to Act Organisations have been spending an average of 14 months preparing for London 2012, compared to an average of 19 months in the private sector. However, nearly four in ten are not planning to make any preparations. The majority think preparations should be done at least six months before London 2012. However, a third (33 per cent) think three months or less is enough time. In anticipation of rising demand, a third of public sector organisations with a call centre are looking at solutions to deal with an increased number of calls. Nearly half of public sector organisations (45 per cent) plan to improve flexible working facilities for staff as a way of lessening the impact of disruption. However, 30 per cent have no plans to deal with staffing disruption 1. Varying Levels of Engagement • Many public sector organisations are embracing the opportunity to get involved in London 2012: • • One in four say they are involved in London 2012, with over half (52 per cent) saying they are supplying services to the Games. • • Overall, 45 per cent of organisations expect to be affected by London 2012 in one way or another. A quarter do not expect to be affected by London 2012. . http://www.globalservices.bt.com/uk/en/campaign/race_to_the_line_business_survey

9. Getting the London Ready for Games – “Race to the Line” 5. Economic Benefits Many public sector organisations are looking forward to taking advantage of the widely predicted £1 billion uplift in UK economic output associated with the Games. • 60 per cent of organisations believe London 2012 has the potential to be a catalyst for positive change in the economy if Team GB does well. 64 per cent expect to prosper as a result of London 2012. A total of 36 per cent do not expect to prosper in any way, compared to 26 per cent in the private sector. • The most anticipated benefit in the public sector is increased government investment, whilst organisations are also looking forward to improvements in the quality of their services as they adapt to increased or changing patterns of demand. • Only just over 20 per cent of public sector organisations believe the benefits will last more than a year, compared with 38 per cent of larger private enterprises. Half of those questioned see no legacy for their organisation beyond a year. 3. Service Confidence • Organisations see no major concerns about maintaining productivity and service levels, but this confidence may be misplaced: • Four out of five organisations are confident of maintaining service and security during London 2012, despite the fact only 27 per cent have assessed the impact of risks such as a cyber attack. • For London 2012, 18 per cent of public sector organisations are looking to increase network capacity. 4. Knock-on Effects • Whilst the challenges around London have been widely recognised, organisations across the country need to give thought to the potential knock-on effects: • 65 per cent of organisations in the public sector believe they will experience some form of disruption to their activity as a result of London 2012. • More than four in ten say that they will experience staff problems - time off or not being able to get to work, making it the most significant knock-on effect. • 57 per cent of organisations are expecting supply chain disruption in some way.

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