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Creating Change through Conversations. Suzanne Ashley Peter Young. What caption could describe this image?. “Discussions can serve as a tool for change . . . an educational opportunity . .”.
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Creating Change through Conversations Suzanne Ashley Peter Young
“Discussions can serve as a tool for change . . . an educational opportunity . .” Knox, S., Burkard, A., Johnson, A., & Suzuki, L. (2003). African American and European American Therapists' Experiences of Addressing Race in Cross-Racial Psychotheraphy Dyads. Journal of Counseling Psychology, 50(4), 466-481. • Objective: To share a technique to aid in creating positive change through conversations
A Suggested Step-By-Step Checklist • Preparation • Step 1: Inquiry • Step 2: Acknowledgement • Step 3: Advocacy • Step 4: Problem Solving Source: Miller, J. (2006). We Have to Talk: A Step-By-Step Checklist for Difficult Conversations. www.judymiller.com. Retrieved February 24, 2010, from http://www.judymiller.com
Think-Pair-Share • Think of a difficult conversation. Describe the conversation.
Think-Pair-Share • Preparation What is the purpose and ideal outcome of the conversation? What do I assume about this person’s intentions? What buttons of yours are being pushed? What is your attitude? Who is your opponent? Their perceptions? Fears? Needs? Possible common ground?
Role Play Difficult Conversation • Step 1: Inquiry • “I need your help with understanding your . . . .” • Step 2: Acknowledgement • “I hear you saying ______ is important to you.” • Step 3: Advocacy • “My experience with educating children . .” • Step 4: Problem Solving • “What can we do to create a . . . ?”