emergency Preparedness and Safety

1. emergency Preparedness and Safety Jim Roberts Vice President for Business Campbell University

2. Course Reference • APPA Body of Knowledge: • Campus Security Chapter by Christopher Blake, CAE Assoc. Director, International Association of Campus Law Enforcement Administrators (IACLEA) • Websites as listed:

3. APPAs Facilities Management Evaluation Program(FMEP) Criteria • 5.4 Safety policies and procedures have been established, written, and communicated to all staff • 5.5 Accident records are maintained and used to reduce accidents and identify needs for special attention

4. APPPA’s FMEP Criteria • 6.6 Design guidelines that incorporate such elements as energy consumption, operating costs, environmental concerns, maintainability, sustainability, accessibility, andsafety have been prepared, updated, and are utilized.

5. Campus Safety and Security Course Goal: From a Facilities Perspective-- Help you understand how you might make your campus safer and more secure

6. How do you secure a campus… • that has no barriers to outsiders? • that is intended to attract visitors? • where academic freedom also insists upon freedom of movement? • which operates 24/7-365 days?

7. Campus Safety & Security Who’s responsible? Everyone on campus Facilities Professionals have special roles

8. The People ProcessWho are we protecting? • Students, Faculty and Staff • Parents • Community • Visitors • Responsible Groups • Police, Risk Management, Environmental Health & Safety, Facilities Management, Health Services, University Communications, & Other Emergency Preparedness Groups

9. Campus Public Safety OptionsHow is your campus set up? • Watch Guards • Security Officers • Contracted Security Personnel • Blended system of County / City / Institution • Peace Officers • Non-sworn • Sworn

10. Creating A Service Network for Safety, Who’s involved? • Office of Emergency Preparedness • Public Safety/Police • Facilities • Environmental Health & Safety • University Communications • Risk Management • Senior Administration • Safety & Security Committees

11. Areas of Facilities Involvement: Fire Protection http://www.clemson.edu/campus-life/campus-services/cupd/report/fire-safety.html

12. Areas of Facilities Involvement: Fire Protection Access-key and cardhttp://www.udel.edu/ExecVP/policies/facilities/2-20.html

13. Areas of Facilities Involvement: Fire Protection Access-key and card Security Lighting http://www.facilities.ufl.edu/forms/DCS/16500.pdf

14. Areas of Facilities Involvement: • Fire Protection • Access-key and card • Security Lighting • CCTV http://www.dfa.cornell.edu/dfa/treasurer/policyoffice/policies/volumes/riskandsafety/surveillance.cfm

15. Areas of Facilities Involvement: Fire Protection Access-key and card Security Lighting CCTV Emergency Telephones (Blue Phones) http://www.police.psu.edu/emergencyphones/

16. Areas of Facilities Involvement: Fire Protection Access-key and card Security Lighting CCTV Emergency Telephones Alarm Systems (Intrusion, Property, Duress) https://stillwater.sharepoint.okstate.edu/Policies/Shared%20Documents/Security%20Alarm%20Systems.pdf

17. Alarm Systems: Electronic Mail Technology: E Mail system “ALL” Used for: Student Notification Parent Notification Emergency Messaging Timely Warnings (crime alerts) Training: Emergency Management Committee Testing: Once a quarter or Semester if no messages have been sent within the timeframe.

18. Alarm Systems: Voice & SMS Messaging Redundant Services: Alert Now e2Campus Contact Now/Global Connect Hyper-Reach Reverse 911 Responsible Division: central office Testing: Once a semester after student populations have stabilized Identify your Last test: November 2012 - successful

19. Alarm Systems: Alert Siren / PA systems Sirens located strategically on the campus for external notification only Initial tone: followed by an e-mail and SMS or e2Campus message Activation: Campus Safety – Secondary Activation – Facilities Management Testing: Once a semester; silent tests once a month Last test: November 2013 – successful

20. Areas of Facilities Involvement: Fire Protection Access-key and card Security Lighting CCTV Emergency Telephones Alarm Systems Environmental Design for Safety/Security http://www.ucop.edu/riskmgt/ehs/documents/labdesign_guide.pdf

21. Facilities Management Role • Crime Prevention through Environmental Design • Design Guidelines • Review all new projects • The Construction Process • Facility reviews (locks and hardware) • Renovation Opportunities

22. Areas of Facilities Involvement: Fire Protection Access-key and card Security Lighting CCTV Emergency Telephones Alarm Systems Environmental Design for Safety/Security Eyes & Ears on the Front Line http://www.drake.edu/ehs/safety/ReportSafetyConcerns.php

23. Technology: How are you using it to your advantage? • Friend or Foe? • Phone / Text Messaging / Twitter • LCD Screens • GPS Systems • Siren / PA Systems (inside and out)

24. Moving Around • Night Tours • Construction Site visits • Lighted Pathways • Emergency Phones • Crosswalk Safety LED’s • Door Access • Bus or Van Service • Safe Ride • Cab Service

25. Awareness • Campus Realities • Assaults & Thefts (Walking electronics store) • Student Mentality / Invincibility • Connected.….always! • Safer not Safe • Impact of Alcohol, Drugs, • Location, Location, Location • Be a Friend! Be with a Friend!

26. Question? • How many shootings were on or near school campuses in 2013? • Close enough to cause the campus to go into an alert mode…

27. Shootings in 2013 • In 13 months since Sandy Hook Elementary----- • 30

28. Why are we having this discussion? • Who has had an emergency on your campus?

29. Why are we having this discussion? • 2000 Fire Bloomsburg U./Millikin U. student deaths. • 2001 Tropical Storm Allison-U. of Texas Houston Medical $205 Million. • 2002 Student shooting-U. Arizona 4 died. • 2003 Airplane crash kills 2 Clemson Students and 1 from Bob Jones • 2004 44 students involved in mass casualty at Lehigh U. “Rave Party” • 2005 Hurricane Katrina-Largest Natural Disaster in recorded History. • 2006 F3 tornado hits Volunteer State Community College • 2007 Student shooting-Virginia Tech 31 died. • 2008 Man with a gun on Ferrum College campus. • 2009 H1N1 Pandemic • 2010 UT Austin gunman on campus • 2011 Fukushima Nuclear Accident Tsunami/Earthquake • 2012 Shooting Sandy Hook Elementary School • 2013 27 shootings on college campuses

30. For our discussion, what are we preparing for? Four types of major events: • Natural disasters • Terrors and Threats • Technological hazards • National security events

31. Natural Disasters Fires Hurricanes Earthquakes Floods/Levee failures Blizzards/Snow Storms Tornados Drought/Rain Disease/Pandemic Pestilence Terrors and Threats Shootings Arson Domestic Disturbance/Riot Bomb threat (explosions) Poison/toxic material Nuclear attack Hostages Pipeline leaks Specifically:

32. Where do you Start? • Every institution develops their plans in their own way. • Ask the question, Why are we developing a plan? • Answers: • To continue to operate • To carry out emergency functions • To protect our students faculty, staff • To protect the environment • Others?????

33. Direction for the Committee • www.ed.gov Look for Emergency Planning • Benchmarks from peer institutions • I will share information from • Cornell • Stanford • UCLA • San Diego State • University of Maryland, Baltimore • UC Northridge • WVU

34. Where do we go for help in developing our plans? • Homeland Security www.ready.gov • CDC http://www.cdc.gov • Peer Institutions • State Governments • Insurance Underwriters

35. Where do you Start? Develop your Purpose and Objectives first • Purpose • Be Prepared (through a threat or risk assessment) • Continued operations • Safety of all • Etc. • Objectives: • Maximize protection of lives • Protect property • Operate essential services • Support your community • Meet federal requirements

36. Power lines down Water contamination Personnel injured Chemical spill Food contamination Building collapse Flooding Disease Gas leak Uncontrolled animals People trapped Water supply Cut off from resources Communication/Telephone lines down Computers off No heat or cooling What are the effects of the Threat or Disaster? From a facility perspective

37. Assessment Methodology for Natural Disaster • Review what disaster is most likely to occur? • Then: • Preparation before the event

38. Develop the Plan Order of importance • People First • Irreplaceable Items; research animals, plants, museums, and intellectual property. • Then, facilities and equipment.

39. Develop the Plan: How do you communicate your plan? • Where do you post your plan? • Paper copies, Intra-web, Internet? • Campus Emergency Notification System (ENS) • Students, Faculty, Staff • Campus • Residence Halls, Classroom • Timely, correct information

40. Education • Orientation: Students & Parents • Off Campus Living • Community Forums • On-site visits • Public Service Announcements (Student newspapers/news letters) • Classes & Seminars (Residence Halls) • Reporting Requirements

41. Develop the Plan Communications • Include your Emergency Notification System in all your plans (Identify who is responsible for all notifications) • Team Meeting Location • The person to be the front for the Institution. (Everyone wants to see the President.) • Types of media to be used. (Remember admissions) • Timely, Correct information (Don’t ever expect to have complete information)

42. Develop the Plan Preparation and Predictions • With a natural disaster you may have some time to prepare: • Where do you get your information • How do you share the information • Plan your scenarios

43. Develop the Plan Response • Response to Disasters • What are you going to do with your students, Faculty, and Staff? • This is a before and after question. • Stay safely away during the event if possible. • Be prepared for the return of staff. • What you do here will impact how you are perceived by media, parents, students etc.

44. Develop the Plan Committee Decisions • Evacuation or Shelter in Place? • Sometimes you do not make this call, • Campus notifications? • Who makes the call? • How is it communicated? • Who does it affect?

45. Develop the Plan Responsibilities Clear Assignments thought through ahead of the event when possible. • Center for Operations • Communications • Facilities Security • Sites and Transport • Student Affairs • Training • Insurance coverage? • Others?

46. Develop the Plan Communication • Communications and Notifications • You will use multiple delivery messages: ENS, Facebook, Twitter, WEB, YouTube, Others? • There will be at least 3 types of communications, • Immediate notifications, • Internal (anything put here will be external almost immediately) • and external.

47. Committee Decisions Supplies and Equipment • Know what you are preparing for and be ready for that event. • You may need to have a separate storage area or, • You may need to have suppliers outside your area lined up.

48. Committee Decisions Actions • Plan for what you will be doing.(Clear assignments planned ahead of time) • Always make fire safety part of the plan. • What do you expect from your institution? • What do you expect from your city, town, community? • Develop a plan identifying where your decision makers will meet and how your action plan is put into place.

49. Develop the Plan Institution • Identify your response team • Create a mission statement, purpose and objectives. • The Plan • Plan for worst possible scenarios • Determine the Physical Location of Response Command Center (This will change based on the issue you may be dealing with.) • Test your plan • Review your response plan (Close the loop)

50. Test your Plan Disaster Drill • Directed by County Emergency Management • Includes all county, city, and University operations • Volunteers needed • Media attend and participate • Review after action report • Funding can come from many sources (Homeland Security) • Close the Loop (Review, Correct, Communicate) • http://www.preparis.com/blog/guide-to-successful-tabletop-exercises/