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Conducting Marketing Research. The Marketing Research Process. Step 1 - Defining the Problem Identify and clearly state what the problem is and what can be done to solve the problem. Determine which problems are the most important to solve at a given time. The Marketing Research Process.
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The Marketing Research Process Step 1 - Defining the Problem • Identify and clearly state what the problem is and what can be done to solve the problem. • Determine which problems are the most important to solve at a given time.
The Marketing Research Process Step 2 - Obtaining Data • Collect and examine information in terms of the problem being studied. • Primary data can be used; or • Secondary data can be used.
Secondary data can be obtained by a number of agencies. • Primary data can be obtained by: the survey method the observation method the experimental method
The Marketing Research Process Step 3 - Analyzing the Data • Compiling, analyzing, and interpreting the results of primary and secondary data. • The results of each question can be clearly read and interpreted.
The Marketing Research Process Step 4 - Recommending Solutions to the Problem. • Solutions are usually presented in a well written report. • Recommendations must be clear and supported by the research data.
The Marketing Research Process • Step 5 - Applying the Results