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The future is mission critical Solutions your way. Getting to a Mission Critical Cloud, starting from the very foundations……. Mission Critical ……. “Experience is what you get, just after you needed it……”. Peter Jones Key Partner Account Executive – Macquarie Telecom @ exaustron.
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The future is mission criticalSolutions your way Getting to a Mission Critical Cloud, starting from the very foundations……
Mission Critical …… “Experience is what you get, just after you needed it……” Peter Jones Key Partner Account Executive – Macquarie Telecom @exaustron
Mission Critical IT Services Pop Quiz – with a prize! And more to follow for the best questions at the end! Who has more than 10 Mission Critical Apps/IT Services? • Brings a new meaning to the word Focus! Who has more than 100 Mission Critical Apps/IT Services? • How are you sleeping at night? Who has more than 1000 Mission Critical Apps/IT Services? • Now you will understand why we do what we do, and how we do it….. Let me explain!
Mission Critical defined….If an “incident” impacts your Brand, Revenue, or Customer experience, it’s Mission Critical……
But, one persons “Mission Critical” is another persons bread and butter......
The Data Centre choice or choices.... Over the 11 years of our experience and $130m of investment • The right location(s) to serve Australian businesses • Power • The facility has to be available • People • The people need to have the right skills, experience, knowledge and attitude to support you • Pipes • The connectivity has to be flexible and always available. • Process • You need to know the controls are in place to ensure the outcome you need. • Pragmatism – about your right to choice • From Collocation to Cloud and Communications
Data Centre Choice Not all Data Centres are created equal • Design and Certifications ISO7001
Systems Integrator and Carrier agnostic Data Centres.100% Australian owned and based.
Data Centre Choice Mission Critical Data Centre and IaaS
The evolution of Application Delivery Driven by economics, technology and Market forces. • Servers to Services • via collocation/virtualization • Computers to Computing via collocation/virtualization • CapEx and OpEx • to • Contract and SLG model
The evolution of Mission Critical • Application lifecycle – forming, storming, norming and performing – then compress and start again. Mission Critical Application. delivery Distributed Architecture HA, BCP, DR (Tertiary facility?) Virtualized, distributed Infrastructure Mission Critical Cloud Computing • Capital intensive: Hardware, Software, People • Facilities and telecoms investments • Business outcomes • Ready, Aim, Fire • CIO lead BIG projects • PAYG • Available • Scalable • Nimble • Secure • Mobile • Business outcomes • Fire, Aim, Ready • CMO/Business Head lead projects
The evolution of Mission Critical.... Over the 11 years of our experience • ERP to Web and email have become Mission Critical (for some people/businesses) • It starts at the foundations for clients like these: • A $700m p/a turnover e-commerce business – your web is Mission Critical • PCI compliance, ISO 27001, Tier III Certification, dual site solution, 100% SLG • WAN connecting your Enterprise applications (either collocated or Private/Hybrid Cloud) to offices. • An SAP HANA implementation looking for a more cost-effective HA Solution • SAP Certified Data Centre, SAP Certified Cloud provider, Tier III certification, 100% SLG • The key is focus on your competency • For most it’s your in-house applications – very few businesses invest $130m in Data Centre facilities
Frost & Sullivan report 2012 • What is actually going to the Cloud?
Frost & Sullivan report 2012 • Mission Critical in the Cloud.. Email – 63% BI/Analytics – 56% ERP – 51% UC – 63%
Cloud Eligible – Mission Critical vs Non-Mission Critical • On Premise or Cloud Storage Email Security Productivity Apps BI/Data Warehouse Colocation (IC2) Cloud Hosting
Top 5 CEO / CFO / CIO Business issues 2012 • KPMG Study April 2012
Top 5 CEO / CFO / CIO Business issues 2012 • KPMG Study April 2012
Mission Critical application access… • Everywhere • Every time • Every device • Anywhere • Anytime • Any device • Secure • Reliable • Fast