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Motivation. One secret for success in organizations is motivated and enthusiastic employees The challenge is to keep employee motivation consistent with organizational goals. Motivation. Arousal, direction, and persistence of behavior Employee motivation affects productivity
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Motivation • One secret for success in organizations is motivated and enthusiastic employees • The challenge is to keep employee motivation consistent with organizational goals
Motivation • Arousal, direction, and persistence of behavior • Employee motivation affects productivity • Part of a manager’s job is to channel motivation toward the accomplishment of organizational goals
Two Types of Rewards 1. Intrinsic rewardsatisfactions a person receives in the process of performing a particular action. 2. Extrinsic rewardsgiven by another person
Content Theories of Motivation Emphasize the needs that motivate people • Hierarchy of Needs Theory • ERG Theory • Two-Factor Theory • Acquired Needs Theory
Acquired Needs Theory David McClelland • Need for Achievementdesire to accomplish something difficult, master complex tasks, and surpass others • Need for Affiliationdesire to form close personal relationships, avoid conflict, and establish warm friendships • Need for Powerdesire to influence or control others
Process Theories of Motivation Equity Theory • focuses on individuals’ perceptions of how fairly they are treated compared with others • motivated to seek social equity in the rewards they expect for performance
Process Theories of Motivation Expectancy Theory • motivation depends on individuals’ expectations about their ability to perform tasks and receive desired rewards • concerned not with identifying types of needs but with the thinking process that individuals use to achieve rewards • based on the effort, performance, and desirability of outcomes
Goal Setting Theory • A motivation theory in which specific challenging goals increase motivation and performance when the goals are accepted by subordinates and these subordinates receive feedback to indicate their progress toward goal achievement.
Inhoud motiverende werksituatie (“een” voorbeeld) • - verantwoorde beloning • - geen directe controle • - eigen verantwoordelijkheid • - zodanige functie dat alle capaciteiten worden benut • - zelfstandigheid • - medezeggenschap inzake werk en werkomstandigheden • - informatievoorziening inzake voortgang van het werk met het oog op bijsturing • - complete, afgeronde takenopbouw • - inzicht in de betekenis van de bijdrage aan de resultaten • - mogelijkheden tot ontwikkeling en ontplooiing