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Strategies For Effective Meetings. Richard Strand Olympic College Fall 2010. Meeting Pros and Cons. Collaboration Social connection Shared commitment Spread the word Get buy-in Gage resistance Bridge gaps between silos ??????. Consumes TIME Little accomplished Breeds more meetings
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Strategies For Effective Meetings Richard Strand Olympic College Fall 2010
Meeting Pros and Cons • Collaboration • Social connection • Shared commitment • Spread the word • Get buy-in • Gage resistance • Bridge gaps between silos • ?????? • Consumes TIME • Little accomplished • Breeds more meetings • One person dominates • Personal agendas drive discussion • One-on-ones tend to dominate conversation • ?????? + -
Meeting Mediocrity • “If I didn’t have to go to meetings I’d like my job more.” • “If only I had nickel for every minute I’ve wasted in meetings _________________.” • According to Patrick Lencioni—Death by Meeting“For those of us who lead and manage organizations, meetings are pretty much all we do.”
Three Guiding Questions to ASK • Why are we meeting? • Most meeting occur informally. • Wisdom of crowds. • Where are we meeting? • Most meetings occur in offices, hallways, by the cooler. • What do we expect to accomplish? • And who gets to decide what we expect to accomplish? • How will we know we’ve succeeded?
Seven Sins of Deadly Meetings • Sin #1—We don’t take meetings seriously— • Signals--arrive late, leave early, spend most of our • time doodling. • Salvation—Adopt the mind-set that meetings are work, need to be disciplined, focused, hold people accountable. • Sin #2—Meetings are TOO long! • Signals—Meetings accomplish half as much in twice the time. • Salvation—Consider time is money, track the cost of your meeting—limit to 90 minutes.
Seven Sins Continued . . . . • Sin #3—People wander off the topic. • Signals—People spend more time digressing than discussing. • Salvation—Get serious about agendas, store distractions in the “parking lot.” • Sin #4—Nothing happens when meeting is over. • Signals—People don’t convert discussion into decisions and decisions into ACTION. • Salvation—Convert from “meeting” to “doing.”
More of Seven Sins . . . . . • Sin#5—People don’t tell the truth. • Signals—Plenty of conversation, not much candor. • Salvation—Embrace Anonymity. • Sin #6—Postponing action. • Signals—Insufficient input, desire for better data. • Salvation—Don’t let perfection be the enemy of good enough, plan ahead, do your homework. • Sin #7—Meetings NEVER get any better. • Signals—We accept bad meeting behavior, we keep making the same mistakes. • Salvation—Practice, monitor, be accountable.
Eight P’s of Meeting Protocol • BE . . . . . • Punctual—Be on time, model the way, reward timeliness. • Prepared—BOTHthe facilitator and the attendees need to be prepared, create agenda, follow the plan. • Participatory—Monitor interactions, assign duties (timekeeper, rotate facilitator), etc. • Positive—Keep conversations positive as ideas are being shared, opinions shaped.
More of the Eight Ps . . . . • BE . . . . • Productive—Have a goal, work to achieve it. • Polite—Turn off phones, limit electronic distractions, take turns speaking, listen. • Proactive—Review agenda, focus conversation, assign tasks, track time, reward progress. • Professional—Your conduct is on display for ALL to judge—it will either serve to encourage or discourage REAL progress.
How to Kill a Brainstorm—by saying . . . . • We don’t have time for that. • Don’t be ridiculous. • We tried that before. • We’ve never done that before. • It costs too much. • That’s beyond our responsibility. • That will take too long. • Not our problem. • If it ain’t broke, why bother . . . . • Let’s form a committee. • That’s years away. • We’re not equipped to do that. • The rules won’t allow for that. • But the President (boss) wants this . . . 90+% of Communication IS NON VERBAL
Reaching Consensus • List the options • Assign point values • Rate options by preference • Anonymous Votes • Discuss most favored choices • What led to lowest scores? • Tally points and eliminate low scores • Focus conversation on the remaining choices • Take another vote to finalize choice.
Member Roles • Team leader • Manages and coordinates team activity, provides resources, oversees activities • Facilitator • Prepares agenda, facilitates discussion, listens • Recorder • Captures key points, provides working documents • Timekeeper • Keeps us on track, moves agenda forward • Team Member • Contributes to meeting discussion, shares burden
Ground Rules • Behaviors to celebrate— • Timeliness, participation, confidentiality, language, interruptions. • Shared responsibility for success— • Attendance, wandering discussions, rotation of roles. • Framework for progress— • Agendas, minutes, formalities, reaching consensus, closure, plan to CELEBRATE progress.