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PERFORMANCE RECOGNITION PROGRAM

PERFORMANCE RECOGNITION PROGRAM. What is Scouting’s Journey to Excellence?. Journey to Excellence is the new performance assessment, communication and recognition program for Councils, Districts and Units. Journey to Excellence uses a Balanced Scorecard. Quality. Growth.

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PERFORMANCE RECOGNITION PROGRAM

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  1. PERFORMANCE RECOGNITION PROGRAM

  2. What is Scouting’s Journey to Excellence? Journey to Excellence is the new performance assessment, communication and recognition program for Councils, Districts and Units.

  3. Journey to Excellence uses aBalanced Scorecard Quality Growth Quality, growth, and sustainability must all be in balance for success to be truly achieved. Sustainability

  4. Journey to Excellence helps Units. It brings: • A framework for planning for the year • A method for evaluating the Unit • Assessment of how they’re doing in the key areas found in great Units • Guidance in areas where they might do better • Specific guidelines and standards of what is good performance • Early warning of potential problem areas • Recognition for good performance • Benchmarking to get ideas and tips from other good units

  5. Unit performance is assessed in key areas including: • Advancement • Outdoor • Service Projects • Training • Membership • Retention • Leadership • Budget In each area, the Unit’s performance against specific standards Gold, Silver, Bronze or “did not meet minimum standard” And did the Unit show improvement? The assessment is made as part of the charter renewal

  6. Emphasis of Journey to Excellence Continuous Improvement is a Goal • Did the Unit do measurably better in key areas than last year? • OR are they already performing at a high level in those areas? Either way, the Unit can qualify for the standard

  7. Emphasis of Journey to Excellence • Program and Participation in the Unit (Membership) are most important factors • Administrative factors are considered • Factors which are early indicators of Unit strength and health are identified and assessed

  8. Here’s an Examplefor Cub Scouts Advancement – Increase the percentage of Cub Scouts earning rank advancements. Bronze – Have 55% of Cub Scouts advance one rank OR have a 2 percentage points increase – 100 points Silver – Have 75% of Cub Scouts advance OR 55% advance, and have a 2 percentage points increase. - 200 points Gold – Have 90% of Cub Scouts advance, or 75% and have a 2 percentage points increase. – 400 points

  9. Here’s another Examplefor Boy Scouts Short Term Camping – The troop conducts short term or weekend campouts throughout the year. Bronze – Conduct 4 short term campouts - 50 points Silver – Conduct 8 short term campouts – 100 points Gold – Conduct 10 short term campouts – 200 points

  10. And here’s another Examplefor Venturers Youth leadership: The crew has elected youth leaders who are leading the crew activities. Bronze – Have an elected president, vice president, secretary, and treasurer, and they are leading the activities of the crew. 75 points Silver – 50% of the youth participate in Introduction to Leadership Skills for Crews (ILSC) course. 150 points Gold – 70% of youth participate in Introduction to Leadership Skills for Crews. 300 points

  11. How is the overall rating determined? • The Unit receive points in each of the categories Gold, Silver, Bronze or no rating (no points) • Total points are added to give the total score • Requirements most correlated with success receive the most points • No one requirement is mandatory • Your total score determines your overall rating For 2011 : • Bronze is 700 plus complete a specified number of requirements • Silver is 1000 plus Bronze • Gold is 1600 plus Silver and Bronze • Journey to Excellence assessment is made at the time of Unit rechartering

  12. Recognition • Units with a satisfactory performance receive the “Bronze” level of recognition • Units which do better than satisfactory receive higher recognition • “Silver” level - Excellent Performance • “Gold” level - Outstanding Performance • Recognition items will include a ribbon, plaque patches for the uniform, clip art for Unit web page

  13. Here’s how you might calculate the points for a typical Pack Bronze SilverGold • Advancement 100 200400 • Retention 100200400 • Building Cub Scouting 75150300 • Outdoor Activities 75150300 • Trained Leadership 50100200 • Day/Resident Camp 50 100 200 • Service Projects 50100 200 • Leadership Planning 50 100 200 • Webelos to Scout Transition 50100200 • Budget 2550100 • Pack and Den Meetings 2550 100 • Re-register On Time 25 • Annual Assessment 25 Sum 300450 400 The Pack achieved at least 10 of 13 requirements and earned a totalof 1150 points. Since Silver is 1000 and Gold is 1600, this Pack qualifies for the Silver award.

  14. You get Early Warning of Potential Problems • The form has several requirements shown to be leading indicators of performance • The more important the requirement, the higher its point value • Commissioners and District Committee can take note of low scores in “leading indicators” and take early action to head off more severe problems

  15. There is incentive for Continuous Improvement • Better Performance means better Scouting for youth! • Better Performance can earn a higher level of Recognition • Key requirements and “leading indicators” are tracked and improvement can be quickly identified • Councils and Districts can help Commissioners find Units meeting requirements at the Gold level. These Units might then give help and assistance to other Units in the District

  16. Requirement Standards Change Each Year • Each year, the requirements will be reconsidered to reflect improved performance by Units, Districts and Councils • New standards for 2012 will likely be announced in early 2012 • Performance in 2011 will determine the 2012 standards • A Silver performance in 2011 might only rate Bronze in 2012

  17. Future Measures • Voice of the Customer (VOC) youth survey ratings – age appropriate- including Net Promoter Score (NPS) • VOC – parents (NPS) • VOC – council (NPS) • VOC – chartering organizations (NPS) • VOC – camper (NPS) • Diversity indicator • Innovation 17

  18. District Committee & Commissioners implementingScouting’s Journey to Excellence Measuring Continuous Improvement Recognizing and Publicizing Outstanding Performance Identifying Potential Problems so they can be addressed and corrected Encouraging Mutual Assistance and Support Supporting the Local Council’s Balanced Scorecard Building Better Scouting for More Scouts

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