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Learning 101: The First 90 Days

ADDIE. Kirkpatrick. LMS. Learning 101: The First 90 Days. Who. ILT. Peter Jones & Dan Bonham. How. What. Why. Where. Rapid Development. Technology. When. SME. CLO. Introductions. Peter Jones Director, Global Learning & Development Bristol Myers Squibb

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Learning 101: The First 90 Days

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  1. ADDIE Kirkpatrick LMS Learning 101:The First 90 Days Who ILT Peter Jones & Dan Bonham How What Why Where Rapid Development Technology When SME CLO

  2. Introductions • Peter JonesDirector, Global Learning & Development Bristol Myers Squibb • Dan BonhamAssoc. Director, Global Learning & DevelopmentBristol Myers Squibb Who What Where When Why How

  3. Agenda • The “who, what, where, when, why, and how” of your first 90 days in your new learning role • Key people who have influenced the world of Learning • Decisions you might have to make • Terms you should know • Q & A Who What Where When Why How

  4. Learning Roles… A Career Path LearningManager Learning Coordinator Learning Analyst Performance Consultant Manager of Learning Mgrs Who InstructionalDesigner Learning Project Mgr What Chief Learning Officer Where When Why How

  5. Learning Roles… Stakeholders • Client • Sponsor • Subject Matter Experts (SME) • Vendors • Design & Development Team(s) • Software • IM / IT Teams • Procurement • End Users Who What Where When Why How

  6. Learning Solutions • Build, implement and support learning solutions that meet organizational needs, including: • Functional • Sales • Compliance • Management • Customers • Etc Who What Where When Why How

  7. Location, Location, Location Training • Physical Location • Local, Regional, International • Delivery Method may be dependent on Location • Classroom, Desktop (Virtual Classroom or Online), Social • Other “where” considerations • If International, is there a translation need? • Legal concerns? Who What Where When Why How

  8. Learning at the Moment of Need • The right learning for the right people at the right time • Access to a learning when they need it Who What Where When Why How

  9. To Train Or Not To Train? • Learning aligned to: • Business Objectives • Job Performance • Skill Enhancement • Knowledge • Awareness • Case Study: • Call Center - Customer Service Training • Is it always a training need? Who What Where When Why How

  10. ADDIE Model The ADDIE Model is a step by step process used by Instructional Designers to create training and reference materials that are effective, efficient and are developed to meet a business need. • Analysis • Define problem, audience, environment, solution • Design • Solution strategy, delivery method, storyboards, prototype • Development • Build solution • Implementation • Test, communication plan, rollout • Evaluation • Determine solution effectiveness (Kirkpatrick - Evaluating Training Programs ) A D D I E Evaluate & Improve Who What Where When Why How

  11. Tools and Technology • Learning Management System (LMS) • Examples: SumTotal, Saba, Plateau • Learning Content Management System (LCMS) • Examples: Outstart Evolution, Outstart Force Ten • Rapid Development • Examples: Articulate Studio, Adobe Presenter • Simulations • Examples: Adobe Captivate, Outstart SoftSim, • Assessment • Examples: Questionmark Perception • Emerging Technologies / Web 2.0 Learning • Examples: Podcasts, Wikis, Blogs, Social Networking, Mobile Devices Who What Where When Why How

  12. Homework Assignment • Option #1) Identify a Project • Business Objectives • Job performance • Skill Enhancement • Knowledge • Awareness • Option #2) Identify your Stakeholders • Who do you “need to know” in your organization • Internal and External Network • Email • Peter Jones – peter.jones@bms.com • Dan Bonham – daniel.bonham@bms.com Who What Where When Why How

  13. Web Resources • American Society for Training & Development - www.astd.org • International Society for Performance Improvement - www.ispi.org • The MASIE Center - www.masie.com • Masie Learning Wiki - www.learningwiki.com Who What Where When Why How

  14. Glossary • ADDIE Analysis, Design, Development, Implement, Evaluate • CLO Chief Learning Officer • ID Instructional Design • ILT Instructor-Led Training • LCMS Learning Content Management System • LMS Learning Management System • PC Performance Consultant • SME Subject Matter Expert Who What Where When Why How

  15. Bookshelf Learning Rants, Raves, and Reflections- Edited by Elliot Masie Graphics for Learning- Ruth Colvin Clark E-Learning: - Marc J. Rosenberg The Pfeiffer Annual:Training - Elaine Biech

  16. ADDIE Kirkpatrick LMS Q & A ILT Peter Jones & Dan Bonham Rapid Development Technology SME CLO

  17. ADDIE Kirkpatrick LMS Learning 101:The First 90 Days Who ILT Peter Jones & Dan Bonham How What Why Where Rapid Development Technology When SME CLO

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