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As I mentioned in my cover letter, here are reports detailed in chronological order on how I drove my store from the #385 ranked store to the #59 th ranked store in the nation in only under two years. I increased my ranking by over 600% and I improved my KPI’s in every category.
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As I mentioned in my cover letter, here are reports detailed in chronological order on how I drove my store from the #385 ranked store to the #59th ranked store in the nation in only under two years. I increased my ranking by over 600% and I improved my KPI’s in every category. It was the team I recruited and developed who helped me achieve these figures. I managed the Riverhead location (store 9614) which was an outlet center. My company closed all their outlet centers across the country which is why I am separated from them. For your convenience I yellow highlighted my store in each report so you can easily see where I ranked. I was hired after the former staff and management were separated due to internal theft and unwelcoming sales environment. I had to recruit and coach an entire new sales staff including all management positions within two months.
Up to this point in time, as of February 2009, I was nearly done building my new team in my store after 9 months as the new manager. My results thus far was that I had improved the ranking of my store from #430 to #380 out of 470 stores in the country. You will see my dramatic improvement based on my progression in sales and in other KPI’s after I hired and trained a new team, including new managers. These results you are seeing above were my first year ending figures.
As you can see, just nine months later, on November 2009, I drove my store to the #1 store in my district. Not only did I achieve #1 in my district but as you can see on the overall ranking I was the #1 store in the entire country out of 470 stores! This is well before the holiday season begins. Keep in mind also that the outlet center where my store was located was a seasonal outlet center so I achieved the #1 spot in the off-season! I came in 7th in the county with DPT and Conversion, which, in part with my overall sales, gave me #1 ranking store nationally for November 2009.
Here is my award I received from the company regarding my #1 ranking nationally out of 570 stores!!!
Here are my 2009 year ending KPI results out of 470 stores: • #1 store in the district in overall KPI’s • #137 ranked nationally in overall year ending ranking in KPI’s • #219 nationally in store catalog sales • #25 nationally in UPT ranking • #16 nationally in new credit card applications • #24 nationally in new email capture
This is my 2009 year ending figures. As your recall, last year I ranked last in my district and #348 in the country in overall sales. One year later, I was proud to be #1 store in my district and I improved my ranking in the entire country ending up the #59th store nationally! That’s a difference of 600.78%. I was also the only second store in the district to make my catalog sales where I ranked #198 in catalog sales in the country.
Professional Accomplishments HUMAN RESOURCES At Casual Male my entire staff which I hired stayed with me till the location closed. I also promoted 3 people from sales associates to management positions. At Publishers Warehouse, I also promoted two sales associates to management positions. LOSS PREVENTION I was hired as the new general sales manager of Publishers Warehouse after internal theft. After 3 months my company decided to close the hybrid store I was managing and concentrate on their traditional stores. However, they demoted the general manager who was managing their other location for 3 years and moved me into the position as the general store manager after only 3 months with the company. At Casual Male I took over a store where the Shrink was 10.6%. Everybody in the store was separated from the company and I had to hire a whole new staff as a new store manager. As of my last audit, my shrink was .71 and I received a 90% on my store’s loss prevention audit. TRAINING At Acosta Sales and Marketing, I was asked by my district manager to help train a new territory manager. At Publishers Warehouse, I was asked by the Vice President of the company to fly to Texas to train a new store manager. When PR Newswire moved our division office from Long Island, NY to Minneapolis, MN, they flew me there for 5 days because they wanted me to move there with the division to help recruit and train the new division staff.
I appreciate you taking the time to review my qualifications and skills. The opportunity you have available is something I can do with finesse because of my management experience. It also fits into my career path.