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Creating a Quality Club. 1 st Club Officer Training 2014-2015 Teresa Chang, DTM, LGM D67, Toastmasters International. 1313A. Creating a Quality Club. Why? What ? How?. Why creating a “Quality Club” ?. Toastmasters’ Brand – Where Leaders are Made. I wasn’t born a leader.
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Creating a Quality Club 1st Club Officer Training 2014-2015 Teresa Chang, DTM, LGM D67, Toastmasters International 1313A
Creating a Quality Club Why? What? How?
Toastmasters’ Brand – Where Leaders are Made I wasn’t born a leader. I committed myself to becoming one. I found that place. I am a leader — and I was made.
Toastmasters’ Club Mission Club Mission • We provide a supportive and positive learning experience in which members are empowered to develop communication and leadership skills, resulting in greater self-confidence and personal growth.
Toastmasters’ Core Values Core Values (R.I.S.E.) • Respect • Integrity • Service • Excellence
What is a “Quality Club”? DCP = Distinguished Club Program (scale, ruler)
Education (6 goals) DCP Analysis (10 goals) • Membership (2 goals) • Training (1 goal) • Administration (1 goal) • Extra criteria ~~ Membership : • (1) 20 on 6/30 (term end), or • (2) Net Growth 5 (term end minus term beginning)
Distinguished Club Program Goals • 2 CCs • 2 CCs • 1 AC (ACB, ACS or ACG) • 1 AC (ACB, ACS or ACG) • 1 CL, (or ALB, ALS or DTM) • 1 CL, (or ALB, ALS or DTM) • Education • 4 new members • 4 new members • Membership • 9. At least 4 club officers trained in 2 club officer trainings • Training • 10. • a) On-time payment of membership dues at least eight members (at least three renewing members) for 2 times (before 9/30 & 3/31). • b) on-time submission of club officer list (before 6/30) • Administration
How to create a “Quality Club”? MOT = Moment of Truth (bible, recipe)
M.O.T. (Moments of Truth 關鍵時刻) First Impressions Membership Orientation Fellowship, Variety and Communication Program and Meeting Planning Membership Strength Achievement Recognition
First Impressions Guests greeted warmly and introduced to officers and members Guest book and name tags provided Professionally arranged meeting room Convenient meeting location Guests invited to address the club Guests invited to join
Membership Orientation Formal induction, including presentation of pin and manuals Assignment of mentor Education programs and recognition system discussed Learning needs assessed Speaking role(s) assigned Member involved in club activities
Fellowship, Variety, and Communication Guests greeted warmly Enjoyable, educational meetings Regularly-scheduled social events Participation in area, district, and International events Inter-club events Club newsletter and/or website – updated regularly
Program Planning and Meeting Organization Program and agenda publicized in advance Members are prepared to carry out all program assignments All projects are manual projects Meetings begin and end on time Creative Table Topics™ and activities Positive and helpful evaluations
Membership Strength Club has 20 or more members Members are retained Promotion in club’s organization or community Club programs are varied and exciting Toastmasters sponsoring new members are recognized Regular membership-building programs
Achievement Recognition Award applications immediately submitted to World Headquarters Progress chart displayed and maintained Member achievements recognized with ceremony Club, district, and International leaders recognized Club and member achievements publicized DCP used for planning and recognition
Teamwork (among officers / members) Gestalt Approach : The whole is greater than the sum of its parts.
The Gestalt Approach to Teamwork How to apply Gestalt Theory for Teamwork: • Know your role. • Know the roles of your teammates. • Communicate your areas of strength. • Take a proactive approach. • Be willing to cover for another officer. #
End of SessionCreating a Quality Club 1st Club Officer Training 2014-2015