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Providing Language Assistance to Persons with Limited English Proficiency

Providing Language Assistance to Persons with Limited English Proficiency. NASA Headquarters Equal Opportunity & Diversity Management Division. Executive Order 13166 .

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Providing Language Assistance to Persons with Limited English Proficiency

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  1. Providing Language Assistance to Persons with Limited English Proficiency NASA Headquarters Equal Opportunity & Diversity Management Division

  2. Executive Order 13166 Each Federal Agency is required to examine services it provides and develop and implement a system by which LEP persons can meaningfully access those services.

  3. Who are Limited English Proficient (LEP) individuals? • Individuals who do not speak English as their primary language and who have a limited ability to read, write, speak or understand English can be limited English proficient.

  4. Who is covered? • Members of the Public • Visitors • Applicants for employment • Participants in NASA programs, outreach and training events

  5. Four Factor Analysis • The number of LEP persons eligible • The frequency of contact • The nature and importance of the activity • The resources available and costs

  6. Requests for LEP assistance • Statement that an LEP needs oral interpretation and/or written translation services in order to gain knowledge of, participate, and/or obtain the benefits of a NASA conducted program or activity • Can be initiated orally, in writing, or any other format practical for the individual

  7. Operating Procedures • Language Assistance Official (LAO) • Organization Language Assistance Official (OLAO)

  8. Procedures Continued • Refer requests to the designated Organizational Language Assistance Official (OLAO) at least 8 working days in advance • OLAO decides to grant or deny requests

  9. Procedures Continued • If approved, the OLAO submits Form 1681 via email to contract vendor with cc: COTR • Contract Vendor will provide cost estimate • OLAO submits Procurement Request to COTR to cover the estimated cost of LEP services requested.

  10. Procedures Continued • Submit written task orders/requests to Contract Vendor at least 5 working days in advance

  11. LAP Annual Requirements • Annual Assessments • Annual Training

  12. EODM LAO • Claudia Silver • Claudia.Silver-1@nasa.gov • 202-358-0936

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