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DHEK BHAL CHARITY GROUP

DHEK BHAL CHARITY GROUP. CEO/Presenter: Zehra Haq. Brief History. Dhek Bhal - a Punjabi term meaning “ caring for ” or “ looking after ”. Established in 1986 as Barton Hill Asian Women’s group, in partnership with British City Council.

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DHEK BHAL CHARITY GROUP

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  1. DHEK BHAL CHARITY GROUP CEO/Presenter: Zehra Haq

  2. Brief History • Dhek Bhal - a Punjabi term meaning “caring for” or “looking after”. • Established in 1986 as Barton Hill Asian Women’s group, in partnership with British City Council. • Initially catered for South Asian women in Barton Hill, Easton and St Paul’s. • Evolved into a Bristol wide service. • Current name adopted in 1994.

  3. Values • Dignity of the individual • Respecting diversity of cultures, values and faiths • Right to quality of service that caters to individual needs • Promote individual development • Right to information and choice • Contribute to the development of services

  4. Overview of Services • Current Services • Elderly Women’s Daycentre (1988 - current) • Bristol Sitting Service (1993 - current) • South Gloucestershire Sitting Service (1999 - current) • Elderly Men’s Project (2008 – current) • Domiciliary Care Service (2009 – current)

  5. Bristol Sitting Service 1993 - CURRENT

  6. Elderly Men’s Project 1998 – CURRENT

  7. Elderly Women’s Daycentre 1988 - CURRENT

  8. Domiciliary Care Service 2009 - CURRENT

  9. Overview of Services • Defunct Services • Young Mums Project (1987 – 2008) - Funded by Bristol City Council • Asian Girls Youth Project (1989 – 2008)   • Children‘s Holiday Playscheme (1994 -2007) • Outreach Project (1997 – 2000)

  10. Overview of Services (cont’) • Defunct Services (continued:) • Carers Support Service (2000 - 2008) • Asian Children & Youth Liaison Service (2001 – 2007) • Volunteers Support Service (2004 – 2006) • Asian Boys Youth Project (2006 – 2009)

  11. Young Mums Project 1987 - 2008

  12. Asian Girls Youth Project 1989 - 2008

  13. Holiday Play Scheme 1994 - 2007

  14. Outreach Project 1997 - 2000

  15. Carers Support Service 2000 – 2008

  16. Asian Children & Youth Liaison Service 2001 - 2007

  17. Volunteers Support Project 2004 – 2006

  18. Asian Boys Youth Project 2006 - 2009

  19. Growth • Constantly identify gaps in mainstream, voluntary, and community service provisions. • Enjoy good rapport with community, who approach us to develop new services or improve existing ones. • Availability of funding

  20. Changes in the Care Sector • The introduction of Commissioning of services • A move towards ‘Spot Commissioning’ • The introduction of a ‘Direct Payment Scheme’

  21. Strategies • Domiciliary Care Service to double by 2015. • Employee skills enhanced – multilingual and multi-skilled staff. • Robust training programme provided through St. Monica’s Trust. • Strategic partnership and collaborative work with BCC, South Glos, NHS, community sector professionals.

  22. Strategies (Continued) • Good knowledge of demographics of the area • Knowledgeable trustees • Care Quality Commission (CQC) inspections and Quality Assurance visits by BCC and South Glos • Marketing: Open Days, events, annual report • Cross cultural awareness programs

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