Our Mission

2. Our Mission • To always do the Right Thing. • For the client • For the team member • For the company • To pursue operational excellence • Perfection is our quest, operational excellence will be tolerated.

3. Our Mission • To help clients & employees achieve their goals, desires, & dreams • Provide world class service to our clients & provide an outstanding opportunity for our team members, while maintaining profitable growth for the company.

4. Our History • Founded in 1992 • Started out primarily as a residential & commercial service & repair contractor • June 2004 changed focus to Service and Repair Specialists • Joined Electrician Success International • March 2007 Joined The Mister Sparky Family • We have grown to 6 Service trucks

5. Presently • In 2004 We Increased Sales by over 40% • In 2005 We Increased Sales by over 40% • In 2006 We Increased Sales by over 45% • In 2007 We Increased Sales by 20% • In 2008 We plan to grow by at least 20% • Serving Washington D.C. and the Maryland Suburban counties.

6. Where we are & where we are going…. • Sustained planned growth • Double digit growth, double digit profitability • Market dominance • Training Company of the Year for 2005 • 2005 Home Services Hall Of Fame Inductee • 2006 Professional Of the Year • 2006 Home Services Hall Of Fame Inductee

7. Organizational Chart Today Our Wonderful Customers Tech 2 Tech 1 Tech 4 Tech 3 Dispatch CSR Tech 5 Tech 6 CSR Field Supervisor Accounting Clerk H.R./Office Manager Inventory Control Manager Service Manager General Manager Richard Moore

8. Organizational Chart 2008 Our Wonderful Customers Tech 1 Tech 2 Tech 4 Tech 3 CSR & Dispatch Tech 6 Tech 5 CSR & Dispatch Tech 8 Tech 7 Tech 9 Tech 10 Accounting Field Supervisor Field Supervisor Office Manager Service Manager Inventory Control Tech 1 General Manager Richard Moore

9. Career Advancement Opportunity • As you can see by the organizational charts, we are planning for exceptional growth. If you are determined and show a willingness to learn you will have many promotion opportunities in the next few years.

10. Member of: • Better Business Bureau • Mister Sparky Franchise • NECA • Support: • Little League Baseball • American Red Cross • PG County Volunteer Fire Department

11. Rewards & Recognition • Model of Success Award • 2004 • Home Service’s Hall Of Fame • 2005 • 2006 • Our Team has been featured in numerous National Trade publications.

12. January 2005 Conductor Magazine

13. February 2005 Conductor

14. October 2005 Conductor July 2006Compass

16. July 2006 Compass Magazine

18. 2005 Profit Platoon Winners

19. Best Warranties & Guarantees in the Industry • 100% Money Back Guarantee • 100% Customer Satisfaction Guarantee • 1 Full Year Repair Warranty • 5 Full Years Service & Panel Warranty • Optional 2 & 3 year & Lifetime Guarantees

20. Here’s what our customers say… “ Excellent job – took time to do it right Chris enjoys his work! ” Pat Mauer Temple Hills MD “ Alan & James - both were clean & polite. Explained everything clearly – worked quickly & quietly – a pleasure to have in my home. ” Sharon Roza Wash, D.C.

21. Benefits Package • Top pay • Average technician earns over $60,000 per year • Vacation • 5 days after 1 year • 10 days after 3 years • 15 days after 5 years

22. Benefits Package • Health Insurance • 50% of employee portion • Dental Insurance • Vision Insurance • Short Term Disability • Long Term Disability

23. Benefit Package • Incentives & Awards • Profit Quest • Team Member of the Month • Contests • Survivor • Focus on the Future • Summer Picnic • Monthly Celebration Breakfast • Various Planned Outings

24. Benefit Package • Drug Free Workplace • Criminal Background • Driver’s License Check • Social Security Check

25. Best Tools in the Industry • Sales Persuasion SystemTM • Straight Forward PricingTM • Volt Vault PanelsTM • Club Membership Programs • Private Label Equipment with the Best Warranties • Great Looking, Clean, Fully Stocked, Newest Trucks • Highest Quality Tools

29. On-going Training • Weekly Meetings • Monthly Meetings • Profit Quest • Technical Training • Ultimate Technical Academy • In House Sales, Customer, & Technical Training • Manufacturer Training

30. On-going Training • Communication Training • Building an Allstar Team • Success Academy • Focus on the Future • Sales Training

31. Off-Site Training • During the Last Three Years Our Technicians & Management Team Have Visited the Following Cities for On-going Personal Development; • Atlanta, Georgia • Saint Louis, Missouri • Orlando, Florida • New York, New York • Anaheim, California • Chicago, Illinois • Buffalo, New York • Las Vegas, Nevada

32. Top 7 Hot Jobs in 2006 and Beyond: • International advertising & promotions managers: $33,760 to $145,000+ • Pharmacists: $62,780 to $112,530 • Personal financial planners: $31,340 to $108,740 • Loan officers: $24,090 to $102,830 • Physical therapists: $42,910 to $89,830 • Nurses: $24,910 to $77,170 • Electricians: $25,730 to $60,200 • Mister Sparky’s Techs $45,120 to $91,000+ • Source for average annual range of salaries: Challenger, Gray & \ • Christmas, with data provided by the Bureau of Labor Statistics.

33. Career Path • Apprentices A-3 thru A-1 • Positive Attitude • Mechanical Aptitude • Clean Professional Appearance • Good Communication Skills • Willingness to Work Hard • Ability & Willingness to Learn • Ambition to Achieve • $16,640 to $35,120 plus overtime opportunities

34. Career Path • Service Technician • Serve our Clients with expert residential electrical service • Protect customers home from mess & damage • Fix client problems right the first time with no callbacks • Safety-conscious on job & while driving • Never sell a client a repair that is not needed • Look for ways to prevent future breakdowns & offer repairs • Maintain neat, clean, & stocked truck on the outside & inside • Obey team rules • Ability to explain club membership & benefits • 25% club membership conversion • Communicate and Effectively involve clients in Club Memberships • Sustain a high average invoice • Achieve high levels of customer satisfaction • Demonstrate a sustained ability and willingness to train apprentices • $ $55,000+++

35. Career Paths • Residential Electrical Install Department • Installer • Lead Installer • Service Department • Apprentice • Technician • Client Care • Client Care Represenitives • Dispatcher • Office Staff • Inventory Manager • HR / Office Manager • Accounting • Field supervisor • Service Manager • General Manager

36. We’re here to serve our clients, and our work-days often reflect that. For many of us, the work-day ends when the last customer is taken care of. • Weekend work and overtime is not unusual.

37. We set our employment standards high because our clients expect it. Not everyone can meet those standards, but if you can, you’ll discover working for Mister Sparky will be tremendously rewarding.

38. We’re looking for very special people who are serious about working and willing to do what it takes to serve our clients. • Are we looking for you?

39. Are you looking for a career and not just a job? If your answer is YES.

40. We Have Just One Question For You!

41. Does this sound like the kind of company you’d like to work with?