Canon Security Solutions For imageRUNNER Series imageCHIP Devices

1. Canon Security Solutions ForimageRUNNER Series imageCHIP Devices

2. Canon Security Solutions Overview • Introduction to Canon Security Technology and Goals • Typical Customer Security Concerns • System Architecture Security -imageRUNNER Controller Security -MEAP Architecture Security -imageRUNNER FAX Security • Hardware Architecture Security • Device Security Features • -HDD Security • -Device Access Security (Authentication) • -Document Security • -Device Management

3. Typical Customer Security Concerns • Can someone access the information I copy, print, scan or fax on a MFP? • What happens at the end of the lease for the MFP. Can someone access my documents after the device is returned? Is the hard drive of the MFP vulnerable to hackers? Can we limit access to my MFP device to prevent non authorized usage? Which Canon Security features might address these customer concerns?

4. Mail Server Security • POP Authentication before SMTP • SMTP Authentication • Network Security • MAC Address Filtering • IP Address Filtering • SSL Encryption • Network Application On/Off • USB Block • Destination Restriction • Document Security • Encrypted Secured Print • Watermark/Secure Watermark • Copy Set Numbering • Encrypted PDF • Digital Signature PDF • FAX Forwarding • FAX Destination • Confirmation Internet • Device Access Security • Department ID (up to 1000 IDs) • User Authentication (SDL/SSO) • Function Authentication (AMS) • Control Card / Card Reader system (optional) • Smart Card Authentication • HDD Security • HDD Data Erase • HDD Data Encryption • HDD Format • Mail Box Password Protection • Job Log Conceal • Device Management • DIDF (Device Information Delivery Function) • Key Switch Unit • Canon has introduced a security related workflow to help improve Device Security, Data Protection & Information Integrity Security Overview

5. imageRUNNER Architecture Security imageRUNNER Controller • imageCHIP controller is the heart of every imageRUNNER device

6. imageRUNNER Architecture Security imageRUNNER Controller Security • imageCHIP Controller • Unix-based, Real Time Operating System • Closed and proprietary system not widely distributed • Not standard UNIX code • Not a common target for viruses or hackers • Source Code expressly designed to run Canon embedded applications • In Comparison, Linux Based MFP: • Open architecture widely distributed • Higher potential of hacking and manipulation of embedded device and network

7. imageRUNNER Architecture Security MEAP Architecture Security • SDK distribution restricted & controlled • Virtually impossible to alter a MEAP app or write a rogue application • Application integrity secured by Canon Inc. • MEAP Applications “digitally” signed with special “signature” and license • If application is modified, signature code will not match and application will not run • Application and license file are encrypted

8. imageRUNNER Architecture Security imageRUNNER FAX Security iR Fax Boards have “Firewall” Protection • Firewall physically and logically separates the fax board from network functions • Residing on the main controller board • G3 fax board implementation connects to PSTN & responds only to CCITT.T30 commands and does not support network communication protocols • iR Fax Board does not have binary transfer function • Not possible to receive data files other than fax image files

9. Hard Disk Drive Temporary/permanent data and directory are written in random non contiguous locations on hard drive Data is compressed in a proprietary file format; Not functional/readable outside of iR Mail Box Password Protection Job Log Conceal Hides the list of completed jobs Aids in regulatory compliance RAM Volatility At Power shut-down, information on RAM is cleared Standard imageRUNNER Hard Disk Drive & RAM Security Security Features

10. Hard Disk Drive Security Features cont. Securely Remove Information at End of Device lifecycle • HDD format is standard on all imageRUNNER Devices • This feature, once activated, will overwrite entire user partition: Contacts, documents in mailbox, all other user image data • Overwrite using random data up to three times (Security kit not required (once with null is standard setting)) • Reduce concern for Customer to need to destroy/remove hard drive to protect company information Key Uses for HDD Format: End of Lease End of product lifecycle Device relocated to new department Supported Devices: iR105+/9070/8070/6570/5570/5070/ 4570/3570/2870/2270/ iR7105/7095/7086 iRC6870U/C5870U/C3170U/C3170i/ CiRC5185/5180/4580/4080/ 3380/2880

11. Hard Disk Drive Security • Optional AvailableSecurity Features • Hard Disk Drive Data Encryption (up to 256-bit), AES • Hard Disk Drive Data Erase

12. Hard Disk Drive Security Features Hard Disk Drive Data Erase • Overwrite each copy, print, scan and fax job • Up to three different levels of erasing documents: • Once with null • Once with random • Random data three times for maximum • Overwriting prevents data retrieved by disk/file recovery • Overwriting is resistant to keystroke recovery (Hacker Tools) Deletion of Job Data Using the imageRUNNER Data Erase Function

13. Hard Disk Drive Security Features Hard Disk Drive Data Encryption (256-bit), AES • Mathematical algorithms are used to scramble bits of data or any image stored on the hard drive • The data is encrypted using 256-bit, AES encryption • A secret Key that is created to encrypt all images before written to the HDD • This will protect both temporary and stored jobs/data • Canon MFP Security Chip 1.00 is key Canon proprietary component inside every HDD Encryption Kit • Has acquired EAL3 status under the Common Criteria Program (also known as ISO 15408 )

14. Implement mandatory proper identification and authentication to utilize: Print, Copy, Fax, Email • Department ID Management • Simple Device Log-in (SDL) • Single Sign On (SSO) Device Access Security (Authentication)

15. Device Access Security (Authentication) Department ID Management • Allows Administrators to configure the imageRUNNER device with valid IDs and passwords • Helps Limit Print output volumes by users/ departments • Restricts system access • Supports up to 1,000 accounts • Up to 7 digit ID and password for each account • Ability to track • Job histories • Volumes • Restrict individual job functions Screenshot from Color Device

16. Device Access Security (Authentication) Simple Device Log-in (SDL) Authentication • An enhanced version of Department ID Management • Grants access only after verifying an additional “Personal” ID and Password • Any message sent from an imageRUNNER Device using SDL, the users will have email automatically displayed

17. Device Access Security (Authentication) Single Sign On (SSO) Authentication • For environments utilizing Active Directory. • Allows employees to access an imageRUNNER device on the network using the same ID and password as their PC. • Utilizing SSO, administrators can track each user for each specific imageRUNNER device

18. Device Management Manager Staff Access Management System A device management feature that allows access restrictions to be assigned to users and groups to restrict entire functions or restrict specific features within a function IT B/W & Double Sided No Restrictions Double Sided Contractor B/W & Double Sided Guest

19. Device Management What can be restricted with AMS? • Web Access • (Not Set, Allowed / Not Allowed) • Leave unspecified or allows or prohibits use of Web Access Function • Copy (Allowed / Not Allowed) • Color copying • 2 Sided Copies • Page Layout • Hold • (Not Set, Allowed / Not Allowed) • Leave unspecified or allows or prohibits use of the Job Hold Function • Send (Allowed / Not Allowed) • Destination Type • Specific Address Domains • Address Book Access • Device Signature PDF • Print job • (Not Set, Allowed / Not Allowed) • Leave unspecified or allows or prohibits use of the Print Job Function • Mail Box (Allowed / Not Allowed) • Print / Color Print • 2 Sided printing • Page Layout • MEAP Applications • (Not Set, Allowed / Not Allowed) • Leave unspecified or allows or prohibits use of any MEAP Applications. Features for applications can be restricted separately *Printing from the PC cannot be restricted *Scan Tab (Twain Scanning) cannot be restricted * Does not currently support SSO authentication

20. Network Security imageRUNNER Network-based Access Controls • Controlled Access to Ports and Services • System Administrator can disable services and ports to lessen system vulnerabilities, ex: IPP, FTP, SNTP, SNMP, RAW, LPD, etc… • imageRUNNER device is set up to support onlynecessary protocols used for transferring data

21. Network Security imageRUNNER Network-based Access Controls IP Address Filtering • Authorized IT personnel can reject or permit incoming packets from other IP Addresses • Restrict access to the imageRUNNER device for: • Specific Users • Group Users MAC Address Filtering • Used for smaller networks • Allows or denies access to specific addresses • Up to 100 Mac addresses can be registered from the UI • Mac Addresses have higher priority than an IP Address (they never change)

22. Network Security imageRUNNER Data Protection Secure Socket Layer (SSL) Encryption • Ensure scanned and Universal Send documents on the network are safely transmitted to the recipient • SSL also supports RUI, I-FAX, Web Access, & DIDF • Encrypts information transferred from the device over a network

23. Document and Information Security • Secured Print • Encrypted Secured Print • Password-protected Mail Boxes

24. Encrypted Secure Print Job Secure Print Job Document and Information Security Encrypted Secured Print • Two layers of security: 1. Encryption of Document Data itself 2. Password Protection • The encrypted data will not be decoded until the user enters the correct password • After printed out, the data will be deleted • User name and file name will not be shown on the Status Monitor *Encryption *Password *Entering Password, then decode and print out NOTE: The user can not select the Secure Print when Encrypted Secure Print is in effect.

25. Document and Information Security imageRUNNER HardCopy Security • Secure Watermark • This embeds hidden text within the backgrounds of documents Original (Secure Watermark w/ Color Background) “COPY” appears when document is Copied/Printed

26. Document and Information Security PDF Encryption Option for Universal Send(PDF Security Feature Set) • Enables PDF’s sent over a network to have Adobe Standards of encryption. • Performed directly at the imageRUNNER device without the need for additional software • A password will be required for the end user to use the PDF sent through USend. • The password can be encrypted for further security • Optional 40 or 128-bit Encryption

27. Document and Information Security Digital Device Signature PDF (Universal Send PDF Security Feature Set) • Device Signature mode enables user to add a digital signature to PDF data, which enables the recipient to verify which device scanned it and tracks if the file has been altered. Name and S/N of device is attached Tracks document alteration. If PDF is altered, revisions change to 1 of 1 to 1 of3. When using SSO and SDL* with device signature, user’s e-mail address will appear in Document Properties as Author *(SDL note) E-mail address will only appear based on set-up Benefit: Helps to send documents securely by preventing security problems such as impersonation and unauthorized alteration of documents NOTE: Device Signature and User Signature can be combined. Device Signature mode uses the certificate and key pair inside the device. Users can register only one key pair. The name of the generated/updated key pair is set to ‘Device Signature Key’. The expiration date for the device signature is set to 5 years after its key pair was generated/updated.

28. Document and Information Security Digital User Signature PDF • Digital User Signature mode enables user to add a digital signature to PDF data, which enables the recipient to verify which user scanned it and whether the document has been altered. NOTE:The User Signature mode is available only if the optional Digital User Signature PDF Kit is activated. SDL or SSO must be set and a user certificate must be installed in the machine using the RUI.The Device Signature and the User Signature can be combined, however the Device Signature will be added before the User Signature which result in the document to be handled as if it has been altered without authorization when the recipient verifies the Device Signature.

29. Document and Information Security Destination Restriction In combination with the features below, administrator can put restriction for destinations of Universal Send feature to help prevent sending to wrong destination and information leaks. • Address Book Password • A password is set, restrictions can be placed on the registering, editing, and erasing of destinations • Restrict New Address • Enables you to restrict the entering of new addresses • Only the following to be specified as destinations: • Stored in the Address Book • LDAP servers • User Inboxes • One-touch buttons • Favorites buttons • Your e-mail address • (Send to Myself, if using SDL/SSO login) When the restriction feature is on, these buttons are grayed out.

30. imageWARE Accounting ManagerimageWARE Accounting Manager for meap • Comprehensive Audit trail for usage of copy, print, & scan • Most complete Cost Recovery tool to analyze usage on both imageRUNNER MFP and LBP line together • Provides the Administrator the ability to view/download device workload statistic and generates reports by: • Individual • Group • Device • Department

31. Typical Customer Security Concerns • Can someone access the information I copy, print, scan or fax on a MFP? • Universal Send Destination Restrictions • Encrypted secure print • Watermark/Secure Watermark • Copy Set Numbering Digital Signature PDF Encrypted PDF • What happens at the end of the lease for the MFP. Can someone access my documents after the device is returned? • HDD Data Encryption • HDD Data Erase • HDD Format ( end of life procedure) Can we limit access to my MFP device to prevent non authorized usage? Dept ID Management SDL SSO eCopy Authorized Send Is the hard drive of the MFP vulnerable to hackers? Canon Standard security hardened Architecture Unique Operating system reduces vulnerability to hackers Unnecessary protocols disabled by default Mac & IP address filtering Secure Socket Layer

32. Canon Securing your imageRUNNERTechnologyThank You