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Presenter Bio - Michelle Lohse

A SCOR Model of Collaborative Planning, Forecasting and Replenishment (CPFR™) Michelle Lohse, Senior Management Consultant PRAGMATEK Consulting Group, Ltd. SCOR Users Seminar October 23-24, 2000 Hyatt Regency St. Louis St. Louis, Missouri. Presenter Bio - Michelle Lohse.

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Presenter Bio - Michelle Lohse

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  1. A SCOR Model of Collaborative Planning, Forecasting and Replenishment (CPFR™)Michelle Lohse, Senior Management ConsultantPRAGMATEK Consulting Group, Ltd.SCOR Users SeminarOctober 23-24, 2000Hyatt Regency St. LouisSt. Louis, Missouri

  2. Presenter Bio - Michelle Lohse • 10 Years at Honeywell / Alliant Techsystems as a Process Engineer and IT Systems Engineer • 6 Years in Consulting and Consulting Management in the areas of Manufacturing, Sales/Marketing, Leasing, Telco and Internet Startup • PRAGMATEK Consulting Group Ltd. • ERP Impl., Technology Services, Mgmt Consulting • Practitioner of SCOR Model • Leadership in SCC Technical Community • 20+ SCOR Projects • 80+ Consultants • Minneapolis, Rochester NY, Dallas/Ft. Worth

  3. Supply Chain Scope • Performance Metrics • Supply Chain SCORcard • Competitive Performance Requirements • SCORcard Gap Analysis • Business Case Operations Strategy Analyze Basis of Competition • AS IS Geographic Map • Disconnects & ROI • Design Specifications • TO BE Geographic Map • AS IS Process Flow • TO BE Process Flow Material Flow Configure Supply Chain Implementation • Master Schedule of Projects • Detail Design • Technology Selection • Pilot • Roll Out Implement Supply-Chain Changes SCOR Project Roadmap Align Performance Levels, Practices, and Systems Information and Work Flow • AS IS Work/Information Map • Disconnects • Design Specifications • TO BE Work/Information Map • Prioritized List of Changes

  4. Overview • Why CPFR? • CPFR™ Results • CPFR™ Steps • SCOR to CPFR™ Map - Customer • SCOR to CPFR™ Key Points • References • Questions?

  5. Why CPFR? • Imation (DS&IM) Supply Chain Investment Strategy Project sponsored by Brad Fitzgerald, Supply Chain Director • One recommendation was implement the Collaborative Planning, Forecasting, and Replenishment (CPFR™) Standard with key customers and suppliers • Key issue was improving sales and profitability in the retail channel • A key customer account was requesting collaboration • CPFR™ is a business model that has the potential to grow sales and reduce inventory

  6. CPFR™ Results • CPFR™ Performance Results • Sales increases of 8 to 10% • In stock improvements 5 - 8% • Inventory reductions of 10% • Cost of goods sold reduction of 3 to 4% • Qualitative Results • Enhanced trading partner relationship • Improved order forecast accuracy • Improved technology ROI • Improved overall GMROI • Increased end customer satisfaction

  7. CPFR™ Steps 1) Develop front-end agreement (annually) 2) Create joint business plan (semi-annually /quarterly) 3) Sales forecast collaboration (weekly) 4) Identify exceptions for sales forecast 5) Resolve / collaborate on exception items 6) Order forecast collaboration (weekly) 7) Identify exceptions for order forecast 8) Resolve / collaborate on exception items 9) Generate order (weekly)

  8. CPFR™ 1 –Develop Front End Agmt EP.1 – Manage Business Rules Planning Decision Policies Service Requirements

  9. CPFR™ 2 – Create Joint Business Plan EP.3 – Manage Plan Data Collection Planning Data Supply-Chain Execution Data

  10. CPFR™ 3, 4 & 5 - Sales Forecast Step 3: Sales Forecast Collaboration Step 4: Identify Exceptions for Sales Forecast Step 5: Resolve / Collaborate on exception items P1.1 – Identify, Prioritize and Aggregate Supply Chain Requirements Collaborative Sales Forecast EP.9 Aggregate Forecast, Projections and Business Assumptions Aggregate Demand Plan (Sales Forecast)

  11. CPFR™ 6,7&8 – Order Forecast Step 6: Order Forecast Collaboration Step 7: Identify Exceptions for Order Forecast Step 8: Resolve / Collaborate on exception items P1.4 – Establish Supply-Chain Plans Collaborative Order Forecast Aggregate Supply Plan (Sales Forecast balanced with SC Resources) Order Forecast

  12. CPFR™ 9 – Generate Order D1.2 – Receive, Enter and Validate Order Customer Order Automatic PO Generation (Frozen Forecast) Sales Order

  13. SCOR to CPFR™ Map - Customer

  14. SCOR to CPFR™ Key Points • CPFR™ is a leading practice that can net results with or without technology investment on both the supplier and customer sides of your supply chain • CPFR™ puts structure to trading partner relationships • CPFR™ can increase the value of your SCOR projects with key customer accounts

  15. References • Collaborative Planning, Forecasting and Replenishment Voluntary Guidelines - 1998 Voluntary Interindustry Commerce Standards • Roadmap to CPFR: The case studies - 1999 Voluntary Interindustry Commerce Standards • CPFR™ website - www.cpfr.org • VICS website - www.vics.org

  16. Questions? THANK YOU

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