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SHAREPOINT TUESDAY

SHAREPOINT TUESDAY. John van Ruth jvanruth@raa.com.au. Agenda. RAA and iConnect Migration WSS3.0 to MOSS2007 What keeps me awake Examples of use Projects ITIL Dashboards Change Requests. About the RAA. RAA Emergency Road Service RAA Commercial and Home Security RAA Insurance

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SHAREPOINT TUESDAY

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  1. SHAREPOINT TUESDAY John van Ruth jvanruth@raa.com.au

  2. Agenda • RAA and iConnect • Migration WSS3.0 to MOSS2007 • What keeps me awake • Examples of use • Projects • ITIL • Dashboards • Change Requests

  3. About the RAA • RAA Emergency Road Service • RAA Commercial and Home Security • RAA Insurance • RAA Travel • RAA Legal and Advocacy • RAA Shop • RAA Approved Repairer Network • RAA Technical Advisory and Inspections

  4. iConnect v0.1 (wss3.0 - Aug 08) • License – 650 Free users!!! • Static Content • IS and HR and Corporate • News items • Forms (MS Word) • Policies and Procedures (MS Word) • Web part – phone list (VB + Universe) • List Libraries (limited ad hoc use) • Document Libraries (limited ad hoc use)

  5. Pitfalls • Architecture (v0.0, v0.1, v1.0, v2.0) • 3rd Party Web Parts • Limited Control • Lack of Governance • Style Sheets • Roadblocks • Cross site roll ups • Editing • Non intuitive design interface

  6. iConnect v1.0 (MOSS 2007 – Sept 09) • Licensing (650 Core Cals + 50 EntprCals) • Content Management Capability • Consistency • Static content - most departments • Limited targeted content • News / Announcements • Roll up / Targeted / Subscription (RSS) • LimitedAD Integration • Search (Forms, People, Policies) • Nintex Workflow (limited HR / IS) • Dashboards (limited) • List Libraries (still limited and ad hoc) • Document libraries (still limited and ad hoc)

  7. iConnect v2.0 (Future - 2 to 3 Years) • Licensing (650 Enterprise Cals) • Dynamic (Targeted) Content Management • Integrated Identity life cycle management • Integrated Reporting (Enterprise Data Warehouse) • Corporate planning, performance management and reporting • HR Process Integration • Workflow integration • ExtensiveSearch Capabilities • Structured List and Document Libraries • Replace file and print servers • My sites • Web 2.0 • External Content Management Capability (Internet)

  8. What keeps me awake at night?

  9. Governance • Skills • Security • Ownership and Accountability • Office productivity tool vs SDLC? • Control (content and structure) • Reusable building blocks • Migration and evolution

  10. Example - Projects • Consistency • Status Reporting at a glance • Follows Project Methodology • Content Types (Templates) • Alerts

  11. Example - ITIL • Service Catalogue (List) • Service Contacts • Service Desk Tool (Link) • Incident Reporting (Web Part of List) • FAQ’s (Links / Web Parts)

  12. Example - Dashboards • Member Service Index • Uses MOSS Dashboard Function • Excel Reporting Services • Excel Charts

  13. Example - RFC • Manage User Demand • Standardised criteria and categories • Cross site look up for services

  14. Questions? Thanks for listening…

  15. Platform ServicesWorkspaces, Mgmt, Security, Storage, Topology, Site Model Windows SharePoint Services version 3 Docs/tasks/calendars, blogs, wikis, e-mail integration, project management “lite”, Outlook integration, offline docs/lists Collaboration

  16. Platform ServicesWorkspaces, Mgmt, Security, Storage, Topology, Site Model Microsoft Office SharePoint Server 2007 Server-based Excel spreadsheets and data visualization, Report Center, BI Web Parts, KPIs/Dashboards Docs/tasks/calendars, blogs, wikis, e-mail integration, project management “lite”, Outlook integration, offline docs/lists Business Intelligence Collaboration Enterprise Portal template, Site Directory, My Sites, social networking, privacy control Rich and Web forms based front-ends, LOB actions, enterprise SSO BusinessForms Portal Content Management Search Integrated document management, records management, and Web content management with policies and workflow Enterprise scalability, contextual relevance, rich people and business data search

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