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BPO INDUSTRY

BPO INDUSTRY. BUSINESS PROPOSAL ISLEWORTH GROUP OF COS AN ISO 9001/19011/27001 CERTIFIED AND DUNS CERTIFIED. About BPO INDUSTRY. ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING STARTED GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: FINANCE AND ACCOUNTING INSURANCE MEDICAL BILLING

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BPO INDUSTRY

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  1. BPO INDUSTRY BUSINESS PROPOSAL ISLEWORTH GROUP OF COS AN ISO 9001/19011/27001 CERTIFIED AND DUNS CERTIFIED

  2. About BPO INDUSTRY ESTABLISHED AROUND 2000 WHEN GLOBAL OUTSOURCING STARTED GLOBAL OUTSOURCING IN INDIA IS IN AREAS NAMELY: FINANCE AND ACCOUNTING INSURANCE MEDICAL BILLING TELE-MARKETING TELECOM TECHNICAL HELP DESK TRAVEL LEGAL AND HR COUNTRIES LIKE US, UK, CANADA AUSTRALIA & OTHER EUROPEAN COUNTRIES ARE ACTIVE IN INDIA

  3. WHY INDIA ? FOR GLOBAL OUTSOURCING INDIA IS FOUND FAVOURABLE DESTINATION DUE TO: • FAVOURABLE TIME ZONE FOR US/UK/AUSTRALIA • SKILLED & LOW COST MANPOWER • BANDWIDTH NO MORE A CONSTRAINT • LARGE ENGLISH SPEAKING POPULATION • FRIENDLY & FLEXIBLE ENVIRONMENT

  4. WHAT IS THE FUTURE ? • 2002-03 BPO was Rs.11,700 crores • 2003-04 It rose to Rs. 17,000 crores • 2004-05 It stood at 6.2 BILLION DOLLARS (Rs. 32,000 CRORES). • 2005-2006 : CLOSED AT 52 BILL $ • IN YEAR 2012-13 IT IS EXPECTED TO CROSS 11O BILLION USD . THIS IS ONLY 4% OF GLOBAL BPO SHARE

  5. ISLEWORTH GROUP BACKGROUND • ISLEWORTH TRADELINKS (HK) LTD is a public limited company listed in Hongkong stock exchange with ISO9001 CERTIFICATION which have a Six Sigma Certification. It has created a legacy of 50 years having diversified interests in environment protection; biotechnology, bioinformatics, ITES and IT software development. The group has over 25000 people employed and global presence .Presently the group is 1.3 BILLION $ dollar. • ISLEWORTH TRADELINKS (HK) LTD IT DIVISION was started in 2000 as part of diversification plans of the group to migrate into IT and ITES to fulfill the global need of IT projects. At the helm of affairs it has strong technical team from IIT / IIM background to develop and manage software's and create strong ITES support for large corporations worldwide. • ISLEWORTH TRADELINKS (HK) LTD develops software's based on Java, Oracle, J2ME, C++ and Embedded platform to fulfill any technical domain. .

  6. OUR EXPERTISE IN BPO ISLEWORTH TRADELINKS (HK) LTD offers complete Turnkey Solutions Like • Setting up CALL CENTERS 10-100 SEATS • BPO NON VOICE UPTO 500 SEATS • Provide Businesses in Advance from US/UK/CANADA/AUSTRALIA/EUROPE • Assistance in MANPOWER SUPPORT • Give Continuous Training to ensure high level efficiency & achievement of Targets set by Clients • Offer OPERATION/MIS SUPPORT • CERTIFYING CENTERS IN SIX SIGMA & ISO 9001:2000 & 19011

  7. ISLEWORTH TRADELINKS GROUP ACTIVITIES • GLOBAL MANAGEMENT CONSULTANCY • COMPLETE ITES/BPO PROJECTS ON BOOM • COMPLETE HARDWARE FOR TELECOM • BIOTECHNOLOGY & BIO INFORMATICS • SIX SIGMA IMPLEMETATION & CERTIFN • TECH SUPPORT FOR FOREIGN CLIENTS • HEALTH CARE SERVICES • ENVIRONMENT PROTECTION & CONTROL • COMMODITY TRADING IN FOOD GRAINS, PRECIOUS METALS/ GEMS, SCRAP, COAL & IRON ORE

  8. OUR GLOBAL PRESENCE

  9. BPO PROJECT DETAILS • PROJECT 1: US TELECOM DATAFORM FILLING • RATE INR 12.50/- PER FORM • MONTHLY BILLING : 12.5 LAKHS(100000 FORMS) • TOTAL VALUE : 142 LAKHS APPROX • NOS SEATS : 10 MIN + 2 • PAYMENT : BI- MONTHLY • TENURE : 2 YEARS EXTENDABLE TO 3 YRS

  10. BPO PROJECTS • PROJECT 2:POST OFFICE RECORD DIGITISATION FROM INFOSYS • NOS SEATS : NONE TO BE DONE @ POST OFFICE ITSELF, PER FORM RS 3/- • MONTHLY BILLING : 1.5 LAKHS MIN (50,000 FORMS / MONTH • PAYMENT : 30 DAYS CYCLE • TENURE : 2 YEARS

  11. BPO PROJECTS • PROJECT 3:SEO BLASTING FOR US FIRM • NOS OF SEATS : 10 STARTING • NOS OF POSTINGS 800/ DAY/ PERSON • FIXED PAYOUT OF 42,000/- PER SEAT/MONTH • DURATION 2 YEARS • BI MONTHLY PAYMENT

  12. BPO PROJECTS • PROJECT 4 : MICROSOFT SECURITY CODE GENERATION • NOS OF SEATS : 10 • TENURE : 2 yrs MIN • RATE 0.035 USD PER CODE • DAILY BILLING : Rs 21000/- min for 10 seats • PAYMENT : DAILY BASIS IN USD DIRECT FROM USA

  13. BPP PROJECTS • PROJECT 5 : ATM SETUP ALL OVER INDIA • SCOPE SETTING UP ATM FOR MNC & NATIONALIED BANKS ALL OVER INDIA • CARPENTARY WORK & TILING/PAINTING • PER ATM AVERAGE RATE OF 1.5 LAKHS • MIN 3000 ATM GUARENTEED PER STATE • MIN TURNOVER PER STATE : 30 CRORES • INVESTMENT PER STATE : 35 LAKHS

  14. BPO PROJECTS • PROJECT 6 : E INSURANCE PROJECT • IRDA HAS MADE MANDATORY FOR ALL PERSONS IN INDIA TO CONVERT ALL PRESENT INSURANCE POLICIES INTO E – INSURANCE . • PER FORM Rs 5 for survey and Rs 3 for data entry. • PAN INDIA WORK GIVEN CITY WISE. • POTENTIAL MIN 60 LAKHS POLICIES IN EVERY TIER -1 CITY.

  15. BPO PROJECTS • PROJECT 7 : QUIKR SURVEY & DATA ENTRY PROJECT. • NOS SEATS : 5 MIN • SURVEY PEOPLE : 10 • PER SURVEY : 18/- • DATA ENTRY : Rs 8/- • All over Bangalore .

  16. OTHER BPO WORK • WE ALSO HAVE : • INBOUND PROJECTS IN CALL CENTER FROM USA / UK/ AUSTRALIA • OUT BOUND CALL CENTER PROJECTS • INBOUND AND CUSTOMER SUPPORT IN INDIA FORM REPUTED COS LIKE JABONG/ HOME 18 / FLIPKART ETC • WE SET UP COMPLETE TURNKEY CALL CENTER & NON VOICE BPO WITH TECHNOLOGY

  17. HOW TO PROCEED • SELECT THE BEST PROCESS FROM ABOVE LIST DEPENDING ON YOUR CAPABILITIES. • SUBMIT YOUR DETAILED PROFILE IF NOT SUBMITTED. • ON SUBMISSION AND SELECTION OF THE PROCESS WE WILL SEND YOU DETAILS OF THE INDIVIDUAL PROCESS WITH TECH , REVENUE AND COMMERCIAL DETAILS. • COME DOWN TO BANGALORE FOR TECH/COMMERCIAL DISCUSSIONS. • ON FINALISATION WE GET YOUR PROFILE SHORT LISTED. • ON SHORT LISTING OTHER DOCS HAVE TO BE SUBMITTED TO CLEINT FOR SIGN UP OF SLA. • ON SIGNING OF SLA YOU GO THROUGH TECH TRAINING AND ON QUALITY FOR SIX SIGMA WHICH IS COMPULSARY FOR ALL THE ABOVE PROCESS. IT IS ASSUMED THAT YOUR MANPOWER IS READY AND EXPERIANCED IN THIS KIND OF WORK. • SAMPLING AND TRIAL DATA IS GIVEN TO THE CENTER. • START OF COMMERCIAL WORK. • WE HAND HOLD YOU FOR 2 MONTHS AND SORT OUT ANY ISSUES WITH THE CLIENT/ PROCESS IF ANY.

  18. BENEFITS OF BPO INDUSTRY • SUNRISE INDUSTRY WITH 15-20 YEARS LIFE • PRESTIGIOUS/SCOPE OF EXPANSION • NO CORPORATE TAX ON USD BILLING • GOVT SUPPORT & INCENTIVES GIVEN. • MAN POWER EASILY AVAILIABLE. • RURAL BPO INCENTIVES BY MOST STATE GOVT

  19. OUR INDIA CORPORATE OFFICE IN BANGALORE

  20. OUR INFRASTRUCTURE

  21. ONE OF OUR CENTERS

  22. CONTACT DETAILS • ISLE WORTH TRADELINKS ( HK) LIMITED, , JEEVAN BHEEMA NAGAR MAIN ROAD, BANGALORE 560075 • PHONE : 099800-78517 • FACEBOOK : https://www.facebook.com/profile.php?id=100006356147833 • LINKED IN : http://hk.linkedin.com/pub/isleworth-tradelinks-hk-ltd/9b/35/b87/

  23. ISLEWORTH TRADE LINKS ( HK) LTD. BLOCK A, 15 F HILLER COMM BLDG, 65-67 BOHNHAM STRAND, SHEUNG WAN , HONGKONG

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