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TLM Interactive. Coaching and Team Building. Dr. Marshall Goldsmith Marshall@MarshallGoldsmith.com www.MarshallGoldsmith.com. The ‘Is it worth it?’ exercise. Pick one area for change – that you think might make a difference Describe on benefit that will occur ‘when you get better at…’
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TLM Interactive Coaching and Team Building Dr. Marshall Goldsmith Marshall@MarshallGoldsmith.com www.MarshallGoldsmith.com
The ‘Is it worth it?’ exercise • Pick one area for change – that you think might make a difference • Describe on benefit that will occur ‘when you get better at…’ • Switch to your partner • Repeat the process 6-7 times • What did you learn?
When behavioral coachingwillnotwork • The person doesn’t want to change • “Written-off” by the company • Lacks business or technical knowledge • Wrong strategy or direction • Integrity or ethics violations • Person in wrong job - company
Coachingfor behavioral change • Involve the person in determining desired behaviorfor this position. • Involve the person (and boss) in determining key stakeholders. • Recruit key stakeholders to be part of the change process: • Let go of the past • Be positive and supportive • Tell the truth • Two-way improvement
Coaching for behavioral change • Collect feedback. • Analyze results. • Have the person respond to key stakeholders. • Provide ongoing suggestions. • Follow-up. • Conduct a mini-survey to measure change.
Team building without time wasting • Assessing ‘where we are’ vs. ‘where we need to be’ • Selecting team-wide behavior for change • Selecting individual behavior for change • Practicing feedforward – and follow-up • Measuring positive change
Increasing happiness and reducing guilt • Four rules • ‘It’s a new me’ • One person who makes you crazy • Leave it at the stream • Pick a path • The empty boat