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Operations Management for Competitive Advantage, edition 11, Author: Chase Richard, Jacobs Robert, Aquilano Nicholas. Outstanding Features. For Student Key terms highlighted in the chapter and their definitions
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Operations Management for Competitive Advantage, edition 11, Author: Chase Richard, Jacobs Robert, Aquilano Nicholas
Outstanding Features • For Student • Key terms highlighted in the chapter and their definitions • Video clips that illustrate the application of operations concepts in companies such as Honda, Disney, Ford, BP • Case study, exercise, recommended website • Solved problems as a models that can be reviewed prior to attempting problems • Excel spreadsheets for many of the solved problems • For Lecturer • Overview, major points and teaching tips of the chapter • Answers to problems (both discussion questions and problems)
Chapter • SECTION 1 Operations Strategy and Managing Change • 1 Introduction to the Field • 2 Operations Strategy and Competitiveness • Technical Note 2: Linear Programming Using the Exel Solver • 3 Project Management • 4 Product Design • Technical Note 4: Learning Curves • SECTION 2 Process Selection and Design • 5 Process Analysis • Technical Note 5: Job Design and Work Measurement • 6 Manufacturing Process Selection and Design • Technical Note 6: Facility Layout • 7 Service Process Selection and Design • Technical Note 7: Waiting Line Management • 8 Quality Management: Focus on Six Sigma • Technical Note 8: Process Capability and Statistical Quality Control
Chapter • SECTION 3 Supply Chain Design • 10 Supply Chain Strategy • 11 Strategic Capacity Management • Technical Note 11: Facility Location • 12 Lean Production • SECTION 4 Planning and Controlling the Supply • 13 Demand Management • 14 Sales and Operations Planning • 15 Inventory Control • 16 Material Requirements Planning • 17 Operations Scheduling • Technical Note 12: Simulation • 18 Synchronous Manufacturing and Theory of Constraints • SUPPLEMENTS • A Financial Analysis • B Operations Technology