Airglow Training Institute

1. Airglow Training Institute IATA Authorized Training Center in Dubai

2. About Us Airglow Training Institute LLC is established with the aim of providing quality and affordable training and development services, IATA Courses in Aviation, Travel & Tourism and Cargo business sectors to the corporate and individual clients. 02. 03. 01 Airglow Training Institute is authorized by IATA to do training for IATA Travel & Tourism and Aviation Courses. Airglow Training Institute is approved by KHDA(Knowledge and Human Development Authority), Government of Dubai Get Upto 40% off on IATA Aviation and Travel Courses.Register now for Special Discount.

3. 2. Passenger Ground Services COURSES OFFERED 1. Foundation in Travel & Tourism Airglow Training Institute provides different courses related to aviation industry. Gain essential knowledge & training on different aviation courses from our experienced faculty at Airglow Training Institute. Enroll for the IATA courses at the earliest! 4.Ground Operations Management 3. Airport Ramp Services 5. Airport Operations

4. IATA Foundation in Travel and Tourism  Travel and tourism courses widens the scope of growth in the fast growing industry of tourism. Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional with this IATA Course. • Learnings • Promote services and facilities available to airline passengers during their travel. • Provide good customer service and retain customer loyalty. • Use the Global Distribution System to make and maintain reservations and issue travel documents. • Advise customers on passport and visa requirements, as well as on travel insurance options

5. IATA Foundation in Travel and Tourism • Who should attend • Travel Agents • Airline reservation agents • Tour operators • Call Center agents • Anyone willing to enter Travel & Tourism industry and Looking for travel agent jobs • Pre-requisite • Proficiency in English and 18 years or above age • Certification • IATA Certificate

6. IATA Passenger Ground Services PGS includes the basic passenger handling course knowledge required to perform certain duties like check-ins, to boarding and take-off. This course is designed to complement the training requirements outlined in the lATA Airport Handling Manual (AHM), the lATA Safety Audit for Ground Operations (ISAGO) and the Passenger Services Conference Resolutions Manual (PSCRM). • Learnings • Dangerous Goods regulations awareness for passenger service agents • Managing passenger interactions • Aviation security procedures for passenger and baggage transport • Enhanced passenger facilitation, latest innovations and career opportunities

7. IATA Passenger Ground Services • Who should attend • Airline passenger service staff, • Ground Handling Agents’ passenger services staff, • Airport operators’ staff providing passenger services, • Civil Aviation Authorities’ staff providing passenger services • Anyone wishing to start a career as a Passenger Service Agent and Looking for airport jobs • Pre-requisite • Proficiency in English and 18 years or above age • Certification • IATA Certificate

8. IATA Airport Ramp Services The objective of this IATA course is to familiarize learners with the many tasks that take place pre-flight, and provide them with the foundation knowledge and skills on the processes that need to be followed by ramp agent in order to service a parked aircraft. These services include all the functions required to help move passengers, cargo and baggage on board. • Learnings • The ground operations working environment • Standard ramp operations terminology • The departments of an airport and how they work together • Procedures for key aircraft ground servicing tasks • Basic safety and security for efficient operations to be followed by ramp agent

9. IATA Airport Ramp Services • Who should attend • Anyone interested in pursuing a career with an airline or ground service provider and looking for ramp agent jobs • Recently recruited airline, airport and ground handling staff  • Pre-requisite • Proficiency in English and 18 years or above age • Certification • IATA Certificate

10. IATA Ground Operations Management This ground operations course has incorporated a number of recommended practices as outlined in the Airport Handling Manual (AHM) and in sections of the Integrated Airline Management System (Integrated AMS).  • Learnings • Implement a Safety and Security Station Management System according to industry standards and recommended practices • Motivate staff and effectively monitor their performance • Use and work with the latest edition of the IATA Airport Handling Manual (AHM) which is included in the IATA course price. • Control and supervise an airline station in a self-handled or outsourced environment

11. IATA Ground Operations Management • Who should attend • Airlines, ground handling and other service providers,  • Airport authorities,  • Ground operations professionals at a supervisory level  • Pre-requisite • Proficiency in English and 18 years or above age • Certification • IATA Certificate

12. IATA Airport Operations This IATA course was prepared to provide participants with a solid overview of the airport operations field and with tools to apply their knowledge and skills to their airport. It is of the utmost importance that airports recruit and provide employees and managers with the best available knowledge and skills. • Learnings • Gain knowledge about the multiple operational and business functions of airports • Discover the various airport customers and partners • Rescue, fire fighting and other support services • Airport issues and challenges • The future of airports • Technological developments

13. IATA Airport Operations • Who should attend • Ground Handling Agents’ staff,  • Airport operators’ staff • Recently appointed airport staff,  • Travel industry staff,  • Newcomers to the industry, Looking for airport jobs • Pre-requisite • Proficiency in English and 18 years or above age • Certification • IATA Certificate

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