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MANAGEMENT 2013. 2194449 081 233 72 8899 misbah@ub.ac.id dinoazzuhri@yahoo.co.id. Department of Management FEB UB D Building 1st Floor, Jalan Mayjen Haryono 165 B Malang 65145 Phone : +62-341 558224, Fax : +62-341 558224 E-mail: info@feb.ub.ac.id www.feb.ub.ac.id .
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MANAGEMENT2013 2194449 081 233 72 8899 misbah@ub.ac.id dinoazzuhri@yahoo.co.id Department of Management FEB UB D Building 1st Floor, Jalan Mayjen Haryono 165 B Malang 65145 Phone : +62-341 558224, Fax : +62-341 558224 E-mail: info@feb.ub.ac.id www.feb.ub.ac.id Misbahuddin Azzuhri SE. MM. CPHR.
IS|IN GLOBAL BUSINESSAND COMPETITIVE ADVANTAGE Misbahuddin Azzuhri SE. MM. CPHR. Department of Management FEB | UB New Face | New Hope | New Inspiration
Globalization • Industrial Economies • Transformation of the Enterprise Global Business Environment Department of Management FEB | UB New Face | New Hope | New Inspiration
Management & Control • Competition In World Markets • Global Work Groups • Global Delivery System Globalization Department of Management FEB | UB New Face | New Hope | New Inspiration
Knowledge-based Economies • Productivity • New Products & Services • Knowledge As An Asset • Time-based Competition • Shorter Product Life • Turbulent Environment • Limited Employee Knowledge Base Transformation 1.7 Department of Management FEB | UB New Face | New Hope | New Inspiration
Flattening • Decentralization • Flexibility • Location Independence • Low Transaction Costs • Empowerment • Collaborative Work Transformation of Enterprise Department of Management FEB | UB New Face | New Hope | New Inspiration
Enterprise Resource Planning (ERP) • Electronic Commerce • Electronic Business • Electronic Market The Changing Management Process Department of Management FEB | UB New Face | New Hope | New Inspiration
The Role of IS in Business Today • How information systems are transforming business • Globalization opportunities • The emerging digital firm • Strategic business objectives of information systems • Operational excellence • New products, services, and business models • Customer and supplier intimacy • Improved decision making • Competitive advantage • Survival Department of Management FEB | UB New Face | New Hope | New Inspiration
IT Capital Investment Information technology investment, defined as hardware, software, and communications equipment, grew from 34% to 50% between 1980 and 2004. Source: U.S. Department of Commerce, Bureau of Economic Analysis, National Income and Product Accounts, 2006. Department of Management FEB | UB New Face | New Hope | New Inspiration
The Interdependence Between Organizations and IT There is a growing interdependence between a firm’s information systems and its business capabilities. Changes in strategy, rules, and business processes increasingly require changes in hardware, software, databases, and telecommunications. Often, what the organization would like to do depends on what its systems will permit it to do. Department of Management FEB | UB New Face | New Hope | New Inspiration
ContemporaryApproaches to IS • Technical approach • Behavioral approach • Sociotechnicalsystems Department of Management FEB | UB New Face | New Hope | New Inspiration
MIS SOCIOLOGY PSYCHOLOGY POLITICAL SCIENCE TECHNICAL APPROACHES COMPUTER SCIENCE OPERATIONS RESEARCH MANAGEMENT SCIENCE Approaches to IS BEHAVIORAL APPROACHES Department of Management FEB | UB New Face | New Hope | New Inspiration
Optimize SystemPerformance • Technology & Organization Mutually Adjust to One Another until it is Satisfactory Sociotechnical Perspective SOURCE: Liker, et al, 1987 Department of Management FEB | UB New Face | New Hope | New Inspiration
Strategic: Competitive & Effective • Globalization: Multinational Info • Architecture: Support Goals • Investment: Value of Information • Responsibility & Control: Ethics Challenge of IS Department of Management FEB | UB New Face | New Hope | New Inspiration
MANAGEMENT INFORMATION SYSTEMInformation Systems and Competitive Advantege in Global Business Today GROUP DISCUSSION Department of Management FEB | UB New Face | New Hope | New Inspiration
Problems for Discussion • Explain why information systems are so essential in order to reach competitive advantage? • Define an information system from both a technical and a business perspective! Department of Management FEB | UB New Face | New Hope | New Inspiration
NEXT | ETHICAL AND SOCIAL ISSUES IN IS Misbahuddin Azzuhri SE. MM. CPHR. Department of Management FEB | UB New Face | New Hope | New Inspiration