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Part 1 Strategy Analysis. INTERNAL ANALYSIS: Inside the Firm. Comparing two firms in same industry: Internal focus Core Competencies Unique strengths deep inside that differentiate a firm Can drive competitive advantage Strategic Fit
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INTERNAL ANALYSIS: Inside the Firm • Comparing two firms in same industry: Internal focus • Core Competencies • Unique strengths deep inside that differentiate a firm • Can drive competitive advantage • Strategic Fit • Internal strengths change with external environment
Creating Strategic Fit to Leverage Internal Strengths EXHIBIT 4.1
Tangible & Intangible Resources EXHIBIT 4.4
The Resource-Based View Resources and Capabilities Resources: • tangible and intangible assets of a firm » tangible: factories, products intangible: reputation • used to conceive of and implement strategies Capabilities: • a subset of resources that enable a firm to take full advantage of other resources » marketing skill, cooperative relationships
The Resource-Based View Resources and Capabilities Are these resources or capabilities? Firm Assets: Machinery ? Collective Product Design Skill ? Recruiting Skill ? Engineering Skill of Individuals ? Mineral Deposits ?
Two Critical Assumptions in RBV • Resource heterogeneity • Bundles of resources and capabilities differ across firms • Southwest Airlines & Alaska Airlines have different resources • SWA – Higher employee productivity • Informal organization, pilots help load luggage • Resource immobility • Resources tend to be “sticky” & don’t move easily • Southwest Airlines sustained advantage • Several decades superior performance • Competitors have unsuccessfully imitated SWA model
The VRIO Framework • Valuable • Attractive features • Lower costs (& price) • Higher profits • Honda – design & build engines • Rare • Only a few firms possess • Toyota – lean manufacturing • Temporary competitive advantage • Costly to Imitate • Unable to develop or buy at a reasonable price • Apple – Yes • Crocs – No • Organized to Capture • Exploit competitive potential • Structure • Coordinating systems • Xerox PARC – No • Nintendo Wii – Yes
EXHIBIT 4.5 Applying RBV: Decision Tree Competitive Implications
THE VALUE CHAIN • Primary Activities • Add value directly in transforming inputs into outputs • Raw materials through production to customers • Support Activities • Indirectly add value • Provide support to the primary activities • Information systems, human resources, accounting, etc. • Managers can see how competitive advantage flows from a system of activities
Value Chain: Primary & Support Activities EXHIBIT 4.6
Dynamic Strategic Activity Systems • A network of interconnected activities in the firm • Evolve over time – external environment changes • Add new activities & upgrade or remove obsolete ones • Vanguard Example • A global investment firm - $1.4 trillion managed assets • Emphasis on low customer cost and quality service • Among the lowest expense ratios in the industry (0.20%) • Updated the activity system from 1997 to 2011 • New customer segmentation core • Two new support activities • Permits customized offerings: long-term and more active traders
Vanguard Group’s Activity System 1997 EXHIBIT 4.7 Legend Core Support
Vanguard Group’s Activity System 2011 EXHIBIT 4.8 Legend Core Support
Dynamic Capabilities Perspective • A firm can modify its resource base to gain & sustain a competitive advantage • Advantage is gained from reconfiguring a firm’s resource base • Honda core competency in gas-powered engine design • Could decrease in value • If consumers move toward electric-powered cars • BYD competency in batteries would gain advantage • Dynamic capabilities are an intangible resource • Resource stocks and flows are a useful view
HOW TO PROTECT A COMPETITIVE ADVANTAGE • Better Expectations of Future Values • Buy Resources at a low cost • Real Estate Development - highway expansion • Path Dependence • Current alternatives are limited by past decisions • U.S. is the ONLY industrial nation not on the metric system • Honda’s core competency in gas engines took decades to build
HOW TO PROTECT A COMPETITIVE ADVANTAGE 3. Causal Ambiguity • Cause of success or failure are not apparent • Why has Apple had such a string of successful products? • Role of Steve Jobs’ vision? • Unique talents of the Apple design team? • Timing of product introductions? 4. Social Complexity • Two or more systems interact creating many possibilities • A group of 3 people has 3 relationships • A group of 5 people has 12 relationships
THE SWOT ANALYSIS • Conduct a SWOT after external and internal analysis completed • SWOT combines external and internal analysis • Internal Strengths and Weaknesses • From VRIO framework • External Opportunities and Threats • From PESTEL or competitive forces analysis (Ch. 3) • Leverage internal strengths to exploit external opportunities • Achieving such a dynamic fit yields sustained competitive advantage
THE SWOTMATRIX • The SWOT matrix utilizes the SWOT analysis to develop strategic alternatives for the firm • Look for combinations of internal and external factors that might lead to an alternative • Alternatives are evaluated in the following step