1 / 11

PLANET Codes

CONFIRM. . PLANET Codes. PROGRAM UPDATE. Current Activities. Confirm Certification Confirm Reports Confirm Training Bundle Tracking. Accomplishments- Certification. Developed Confirm Certification document Completed Initial Certification with initial customers

alaire
Download Presentation

PLANET Codes

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. CONFIRM  PLANET Codes PROGRAM UPDATE

  2. Current Activities • Confirm Certification • Confirm Reports • Confirm Training • Bundle Tracking

  3. Accomplishments- Certification • Developed Confirm Certification document • Completed Initial Certification with initial customers • Developed training modules

  4. Confirm Certification - Purpose • Help ensure that mailers prepare mail, shipments and pre-shipment information in a way that generates a significant volume of accurate and timely data that USPS can use for performance measurement. • Bring confidence to the information that results from the Confirm pre-shipment, entry scans and mailpiece scans.

  5. Initial Requirements Ongoing Requirements Decertification/ Recertification Requirements Confirm Certification – Process

  6. Confirm Certification – Pilot • Pilot Certification Site Visits Complete • ACE Marketing • Regulus • Prudential Financial • Pilot Certification Site Visits Remaining • TrackMyMail.com • GrayHair Software • MetroGroup Corp. (formerly Experian)

  7. Learnings From Certification Pilot • Revised Certification Process (e.g., added “Desk Audit”) • Mailer to revise EMD process • Mailers to modify “high risk” practices • Revised MERLIN test process (e.g., 12- vs. 14-digit) • Discovered Shared Reports errors to be fixed • Simplified Certification process (e.g., eliminated repetitive procedures) • Established logging procedures in Memphis • Clarified customer procedures

  8. Confirm Shared Reports • Critical Issues Have Been Resolved for the Two Service Performance Reports – Currently Undergoing Testing • Delivery vs. Service Goal • In Home Window Delivery • Fixes Taking Place on Remaining Three Reports • Mailer Quality • Confirm Problems • Mailpiece Summary

  9. Confirm Training - Target Audience & Methods • Operations • In-Plant Support • Processing and Distribution Centers • Operations Program Support • Distribution Network Operations • Clerks and Mailhandlers • Marketing • Business Service Network • Business Mail Entry Unit • Sales • National Account Managers (NAMS) • Marketing NAMS • Training Methods – included Face-to-Face, Interactive Online & Web-based Sessions

  10. Bundle Tracking Service Update • Completed market research • Finalized scan scenario • Carriers leave Bundle Slips in designated area; Bundle Slips will be scanned by a clerk after carriers leave. • Data will be available to mailers in the morning. • Reasonable costs • Finalizing product offering • Basic Service • Premium Service • Developed reports content and format • Pilot test continuing at 51 sites. • Finalizing costs – development & maintenance • Preparing for rate case

  11. CONFIRM  PLANET Codes THANK YOU!

More Related