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Overcoming Immunity to Change through Engagement

Overcoming Immunity to Change through Engagement. Nelson Tuazon, MAEd, MSN, MBA, RN, FACHE Associate Chief Nursing Executive Baptist Health System, San Antonio, TX. Change. “The only way to be absolutely safe is to never try anything for the first time.” Magnus Pike.

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Overcoming Immunity to Change through Engagement

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  1. Overcoming Immunity to Change through Engagement Nelson Tuazon, MAEd, MSN, MBA, RN, FACHE Associate Chief Nursing Executive Baptist Health System, San Antonio, TX

  2. Change “The only way to be absolutely safe is to never try anything for the first time.” Magnus Pike

  3. Objectives • Describe strategies to overcome individual, team and organizational immunity to change. • Discuss how autonomy, mastery, and purpose drive engagement.

  4. What is immunity to change? • Study on seriously-ill patients • No change in diet, exercise or smoking = Death • ONLY 1 in 7 will make the changes

  5. What is the gap? Passionately want versus able to do

  6. Fundamental Issue on Talent • Capability as a fixed resource versus • Creating the environment (workplace, organization) as a fertile ground to grow talent

  7. Plateaus in Mental Development SELF-TRANSFORMING MIND C O M P L E X I T Y SELF-AUTHORING MIND SOCIALIZED MIND TIME

  8. Plateaus in Mental Development SELF-TRANSFORMING MIND C O M P L E X I T Y SELF-AUTHORING MIND SOCIALIZED MIND TEAM PLAYER FAITHFUL FOLLOWER ALIGNMENT SEEKS DIRECTION RELIANT TIME

  9. Plateaus in Mental Development SELF-TRANSFORMING MIND C O M P L E X I T Y SELF-AUTHORING MIND AGENDA-DRIVING LEADERS LEAD OWN COMPASS PROBLEM SOLVING INDEPENDENT SOCIALIZED MIND TIME

  10. Plateaus in Mental Development SELF-TRANSFORMING MIND C O M P L E X I T Y META-LEADER LEADERS LEAD MULTI- FRAME PROBLEM FINDING INTERDEPENDENT SELF-AUTHORING MIND SOCIALIZED MIND TIME

  11. Immunity Map

  12. Immunity Map

  13. Group & Organizational Immunity Map

  14. The Price of Inaction “Aim at nothing and you will succeed” Anonymous

  15. Three Dimensions of Immunity • Change-Prevention System (thwarting challenging aspirations) • Feeling System (managing anxiety) • Knowing System (organizing reality)

  16. Overcoming Immunity • Does not require elimination of all anxiety-management systems • Change does not cause anxiety – it’s the absence of defenses • Our immune system CAN overcome

  17. How engagement overcomes immunity to change • Allows time for on-going growth • Respects technical and adaptive agenda • Cultivates individual’s intrinsic motivation to grow • Recognizes that change in mindset takes time and is not evenly paced

  18. How engagement overcomes immunity to change • Recognizes that mindsets shape thinking and feeling • Recognizes that neither change in mindset nor change in behavior alone leads to transformation • Provides safety for people to take risks inherent in changing minds

  19. Innovation “If you do what you’ve always done, you’ll get what you’ve always gotten” Alfred Whitehead

  20. The New S Curve

  21. The three elements of drive • Autonomy – self-direction • Mastery – a mindset; pain; and asymptote • Purpose – “purpose-motive”

  22. The autonomy test • Autonomy over your time • Autonomy over your task • Autonomy over your team • Autonomy over your technique

  23. The Winning Attitude • Order Qualifier - “considered for purchase” • Order Winner - “wins the order” 10

  24. Persistence Many of life’s failures are men who did not realize how close they were to success when they gave up

  25. Bring out the POWER in Empowerment Positive psychology Ownership Worth Engagement Respect

  26. WISDOM What I Shall Do On Monday

  27. FINAL WORDS • What is your “one sentence” • Take a Sagsmeister • Take a page from Webber and a card from your pocket • Use Reich’s pronoun test • Turn your next leadership retreat to a FedEx Day

  28. Measure of Success The next one…. Peter Drucker

  29. VISION “Action without a vision is futile. Vision without action is fatal.”

  30. Personal Investment

  31. THANK YOU Questions? nctuazon@baptisthealthsystem.com

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