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The Role & Impact of Information Systems in HRM. Introduction Katrina Easterling, MSc, Chartered FCIPD The role of HR Strategy (planning) Operations (delivery) Delivery systems The importance of Information Systems to HR Technology induced change. The Role of Human Resources. Strategy
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The Role & Impact of Information Systems in HRM • Introduction • Katrina Easterling, MSc, Chartered FCIPD • The role of HR • Strategy (planning) • Operations (delivery) • Delivery systems • The importance of Information Systems to HR • Technology induced change
The Role of Human Resources • Strategy • David Ulrich model • future planning • structure • core capabilities • E-strategy & E-HR
A Model of HRM Strategic/future orientated Strategic Partner Change Agent planning for the future management of change Employee Champion HR Administrator processes/operations communications Operational/processes Model of HR by David Ulrich, University of Michigan
HR Delivery • Operations (delivery) • Business efficiency • HR Administration • Management information • Recruitment • Training, Learning & Development • Communication
The Importance of IS to HRM • Dynamic external environment - increase sophistication - manage complexity - enhance decision making - operate globally & 24/7 - change internal environment with some ease • Manage resources (limited, expensive, regulated) • Manpower • Time management • flexibile working • rostering
The Importance of IS to HRM • Collect data for analysis and decision making • Trends - forecasting - resourcing - planning (strategic) • Demographics - long term planning - innovative policies and initiatives • Productivity - areas where less/more efficient - business measures ($27k per employee)
Use of IS for Recruitment • Web based recruitment: • 4 sites (all successful businesses!) • www.asda.co.uk • ASDA Graduate Scheme • www.vodafone.co.uk • Careers • www.microsoft.com/uk • www.lilly.co.uk
Learning Points & Implications • Relationship between IS and HR (E-HR) • Legal issues • Data Protection Directive • Security • Integrity of data • Globalisation • Virtual learning • The future