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Marketing Innovation Keys to Open Innovation Success. Jeff Boehm Chief Marketing Officer Invention Machine. Key Points. Successful open innovation requires a strong internal innovation framework
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Marketing InnovationKeys to Open Innovation Success Jeff Boehm Chief Marketing Officer Invention Machine
Key Points Successful open innovation requires a strong internal innovation framework Processes, information and communities should be integrated as three key ingredients for innovation Innovation success requires internal communications
Innovation Challenges • Innovation remains an ad-hoc process • Forrester: CEO’s are clamoring for continuous vs. ad-hoc innovation to stay ahead of competition • Knowledge is hidden in plain sight • IDC: Knowledge workers are failing in their quest to obtain the information they need • Innovators work in isolation • Harvard Business School: Traditional innovation approaches are outdated – firms must develop the ability to collaborate
Information An Innovation Ecosystem Get the right information within the right time Capture & reuse expertise & new intellectual capital Communities Innovation Activities Work collaboratively with repeatable & effective methods • Innovation remains an ad-hoc process • Forrester: CEO’s are clamoring for continuous vs. ad-hoc innovation to stay ahead of competition • Knowledge is hidden in plain sight • IDC: Knowledge workers are failing in their quest to obtain the information they need • Innovators work in isolation • Harvard Business School: Traditional innovation approaches are outdated – firms must develop the ability to collaborate
Deploying Innovation Internally X MANDATE Commencing today, you will INNOVATE! • Positioning • Make it relevant • Show success • Promotion • Make it obvious • Calls to action • Make it easy • Sustaining momentum • Make it stick
Positioning – Make it Relevant Audiences • Value • Costs • Timeline • Results • … • What does it mean to me? • How does it fit into my current role? • Who else is on-board? • … Executives User Communities
Positioning – Make it Relevant (examples removed due to confidentiality) In context Meaningful
Positioning – Make it Relevant (examples removed due to confidentiality) Voice of the user
Promotion – Make it Obvious (examples removed due to confidentiality) • Use all available channels • Drumbeat – not one-off • A rolling roadmap/ project plan
Promotion – Make it Obvious LCD Displays Newsletter Tech fairs Blogs Tent cards Staff meetings Email Magazines Intranet Posters Tchotchkes Wiki Badges • Use all available channels • Drumbeat – not one-off • A rolling roadmap/ project plan
Calls to Action – Make it Easy (examples removed due to confidentiality) Clear instructions to learn more and engage
Sustaining Momentum – Make it Stick • User Communities • Regular communications (examples removed due to confidentiality)
Key Points • Successful open innovation requires a strong internal innovation framework • Processes, information and communities should be integrated as three key ingredients for innovation • Innovation success requires internal communications • Positioning – make it relevant & show success • Promotion – make it obvious • Calls to action – make it easy • Sustain momentum – make it stick
Thank You! Jeff Boehm Chief Marketing Officer Invention Machine jboehm@inventionmachine.com +1.617.305.9250 x3235