WP4 Establishing support services and capacity building for university SwD – Achieved Activities

1. WP4 Establishing support services and capacity building for university SwD–Achieved Activities Prof.dr Ramo Šendelj 12.11.2013, Podgorica, Montenegro

2. WP4 Establishing support services and capacity building for disabled university students 4.1 Development of ICT support services for student with disabilities  4.2 Providing special equipment and teaching aids for students with disabilities 4.3 Establishment of the network of Student advisory offices at each partner  4.4 Upgrade university websites for guidelines on studying with disability

3. 4.3 Establishment of the network of Student advisory offices at each partner

4. WP4 Establishing support services and capacity building for disabled university students Resolution about establishment of the Student Advisory Office for student with disabilities

5. WP4 Establishing support services and capacity building for disabled university students • SAO website • SAO staff • The role of SAO during WP6

6. SAO web site www.kancelarijazastudente.me

7. SAO web site www.kancelarijazastudente.me

8. Technical characteristic of SAO web site • Designed by modern CMS in Joomla-version 2.5 • Designed by PHP-a • Provide effective validation control system for registration student with disability. • MySql database. • Satisfy all criteria for validation.

9. Students Advisory Office staff • Marina Vujacic – Director of SAO • Mima Ivanović – Coordinator of SAO • Velibor Bošković – Coordinator of SAO • Sandra Nedović, provide legal support • Persons whose provide Medical Support • Julijana Cicović, provide Psychological support • Danilo Bojovic, provide Transport support

10. Students’ services office at UNIM • University Mediterranean is located on three locations, two locations in Podgorica and one in Bar. • Faculties for IT, Visual arts and Foreign language (Podgorica) • Administrative staff • Nada Perović, library support • Sonja Bojić, students service • DuskaVujisić, legal support • Teaching staff • IvanaOgnjanović, vicedean FIT • Nikola Latković, vicedean FVU • DragicaZugić, vicedean FFL

11. Student service office UNIM • Faculties of low and Montenegro business school (Podgorica) • Administrative staff • Ivana Basović, students service • Bojan Popović, libarary service • Biljana Vukoslavčević, legal support • Teaching staff • Marija Janković, vicedean MBS • Nikola Dožić, vicedean FL

12. Student service office UNIM • Faculties of toursim and hospitality (Bar) • Administrative staff • Snežana Petrović, students service • Ljubica Popović, library support • Dragica Anđelić, legal support • Teaching staff • Ana Stranjančević, vicedean FTH • Technical staff (UNIM) • Mladen Bukilic, technical suppport • Predrag Glomazić, technical suppport

13. Student service office UDG • Administrative staff • Ana Bašić, students service • Tamara Tomić,support in library • Enes Banda,administrative support • Sandra Tinaj, legal support • Teaching staff • Vicedean of nine faculties • Technical staff • Luka Anđić, technical support

14. SAO in WP6- Piloting and evaluation at partner universities • The main aims of this WP are: • Evaluate all results previously implemented during WP2, WP4 and WP5. • Define relevant indicators which should be used to evaluate effectiveness, completeness and practical benefits of established SAO • Promote SAO’s role, increase motivation and self-confidence of current and future students

15. DEV 6.1. Monitoring of university regulatory documents implementation • Monitor on how new regulatory norms are respected and to what extent they are helpful • recording of each request and response time • conduct a survey of staff related to use of implemented procedures and services • conduct a survey of students related to their satisfaction in communication with staff, applications and other activities • Define specific indicators: • improvements in request responding with SAO establishment • recognized inconsistencies in SAO work • evaluation results of staff and students

16. DEV 6.2. Piloting and evaluation of defined support services in partner universities • Established services should be evaluated and their usefulness should be measured. • Aactivities and specific indicators should be extended with inclusion of university management in survey analyses and evaluations. • Prospective students should be included in order to recognise further needs and requirements which should be also implemented in the future.

17. DEV 6.3. Piloting of peers’ support workshops • Aim of this activity is on: • promoting SAO, • increasing motivation and self-confidence of current and prospective students with disabilities. • Specific indicators: • number of participants per each workshop • specific needs and requirements that are not implemented with SAO and developed services • personal attitudes and expectations of higher education process

18. DEV 6.4. Monitoring and evaluation of training effects at partner universities • The benefits of organized trainings should be measured with the following indicators: • the level of self-confidence and awareness of benefits in everyday activities • awareness and motivation about further education and trainings • identified areas and topics of interest for further education and trainings

19. Thank you