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IBM Global Technology Services

IBM Global Technology Services. Сергей Яскевич. IBM in 2007. Сервис. 55 % 36,1 GTS 18 GBS. Технические средства. 2 2 % 21,3 STG. SW. 20 % 20 SWG. 2, 5 % 2,5 IGF. Финансовые операции. 1, 1 % 1,1 Other. Прочее. Оборот IBM в 200 7 г. $9 8 , 8 Млрд.

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IBM Global Technology Services

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  1. IBM Global Technology Services Сергей Яскевич

  2. IBM in 2007 Сервис 55%36,1 GTS 18 GBS Технические средства 22%21,3 STG SW 20%20 SWG 2,5%2,5 IGF Финансовые операции 1,1%1,1 Other Прочее Оборот IBM в 2007 г. $98,8 Млрд. Оборот IBM Global Services $54.1 Млрд.

  3. e-Business Hosting Business Consulting Services Strategic Outsourcing Integrated Technology Services Network Maintenance 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 IGS: Динамика роста $42.6 $36.4 $35.0B $33.2B $32.1B $28.8B $24.9B $22.3B $19.8B $16.8B $15B

  4. 2004 IBM PTI Margin 11.1% 2006 IBM PTI Margin 14.6% SYSTEMS &FINANCING SYSTEMS &FINANCING 30% 23% 35% 37% SERVICES SERVICES 35% 40% SOFTWARE SOFTWARE Software approaches half of IBM’s profit by 2010 Software and services contribute a growing share to our segment pretax income mix.

  5. Доля сервиса неуклонно растет United States Labor 70% Services Jobs 2008 С/Х и природные ресурсы: Value from harvesting nature Товары: Value from making products Service Science: A Multidiscipline Сервис: Value from doing things for others; enhance products, processes, businesses

  6. IBM Global Services ЧТО ДЕЛАТЬ ? ПОМОГИТЕ МНЕ СДЕЛАЙТЕ ЗА МЕНЯ БИЗНЕС БИЗНЕС КОНСАЛТИНГ GBS Аутсорсинг SO ИТ СЕРВИС ITS + MTS IT

  7. Networking & Connectivity Services • Business Continuity and Recovery Services • Technical Training Services • Infrastructure & Systems Management Services • Technical Support Services • Maintenance Services IBM Global Services ЧТО ДЕЛАТЬ ? ПОМОГИТЕ МНЕ СДЕЛАЙТЕ ЗА МЕНЯ Outsourcing БИЗНЕС Enterprise Business Solutions • Outsource Management, Operational and Support Processes • Finance & Accounting • Human Resources • Procurement • Customer Care • Infrastructure • Servers • Web Hosting • Network • Desktop • Storage • Groupware • Disaster Recovery • Security • Application Management Services • Custom & Legacy • Packaged • Application Effectiveness • Rapid Development • Human Capital Solutions • Customer Relationship Management • Financial Management • Supply Chain & Operations Management • Strategic Change • e-business Integration • Transform and Operate Solutions Integrated Technology Services & Technical Support IT

  8. Service Science, Management & Engineering (SSME) Science & Technology Business Models & Processes SSME People & Culture The marketplace requires innovation that combinespeople, technology, value and clients

  9. IT Solutions IBM Hardware Products IBM Global Technology Services Products Our clients IBM Software Products

  10. Simplifying the integrated technology services portfolio10 service product lines address large, growing markets 2007 IT Infrastructure Market (excludes BTO and Application Management)

  11. GTS simplified IT portfolioIntegrated technology services = 10 service Product Lines Middleware Services End User Services IT Strategy and Architecture Services Integrated Communications Services Maintenance and Technical Support Services Business Continuity and Resiliency Services Storage and Data Services Our Clients Security and Privacy Services Server Services Site and Facilities Services

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