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Conformity, compliance, and obedience. Vs. persuasion Doesn’t have to be intentional At least one person affecting the attitudes or behaviors of another. Social influence. 2 types: Informational (want to be correct) Normative (want to be accepted) 3 forms: Obedience Compliance
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Vs. persuasion • Doesn’t have to be intentional • At least one person affecting the attitudes or behaviors of another Social influence
2 types: • Informational (want to be correct) • Normative (want to be accepted) • 3 forms: • Obedience • Compliance • Conformity Types of influence
http://www.youtube.com/watch?v=SnAyr0kWRGE • http://www.youtube.com/watch?v=FBa89XhxcTs&feature=plcp&context=C33a6dcaUDOEgsToPDskKsN-LaYflZQlft9OK8NUaQ Conformity examples
Sherif, 1935 • Autokinetic effect (estimates of how far a light moves) Early conformity studies
Judging the length of lines (video from earlier) • 76% of people conformed and gave a clearly wrong answer at least 1 out of 12 times • Bond & Smith meta-analysis, 122 studies in 17 countries. More conformity if: • Bigger majority • More women • The majority is your ingroup • More ambiguous stimuli • More collectivist countries • Public compliance vs. private acceptance • http://www.youtube.com/watch?v=SnAyr0kWRGE Asch, 1951
What people do vs. what we think is appropriate • Problems with normative campaigns to change behaviors • Help the hotel save energy • Help save the environment • Partner with us to help save the environment • Help save the environment for future generations • "Join your fellow citizens in helping to save the environment" Descriptive vs. injunctive norms
Descriptive: “energy usage was above or below average” • Injunctive: add a smiley or frowny face Energy norms
STONE : SCULPTOR :: (A) brick : house (B) words : poet (C) bust : portrait (D) scalpel : surgeon (E) mine : ore
INVARIABLE : CHANGE (A) incurable : disease (B) unfathomable : depth (C) extraneous : proposition (D) ineffable : expression (E) variegated : appearance
People are influenced as a multiplicative function of the • Strength • Immediacy, and • Number of others Social impact theory (Latane, 1981)
Perception of “consensus” occurs here, according to Asch, who used Swarthmore undergraduates. “Craning and Gawking” A replication of Asch’s study with high school students Application 1: Conformity and Imitation
Application 2: Social Psychophysics ofEmbarrassment Porter, 1939 Latané & Harkins, 1976
Bassett & Latané • Read a newspaper • Pointed at articles they read • IVs: • Number of people involved • Distance from Columbus, O • DVs: Which articles? • How long did they spend on it. Application 3:Social Impact of News Events
Freeman, Walker, Borden, & Latané (1975) • 1,159 evening diners in Columbus, Ohio • Party size varied naturally • DV: size of tip Application 4:Tipping in Restaurants
The Four Cs • What culture is, is determined by: • Clustering: Group members will become more similar to those closer to them. • Correlation: Emergent associations between elements over time (this results in “culture”). • How cultures change is determined by: • Consolidation: Reduction in diversity within the group (the tendency toward majority influence). • Continuing diversity: the spatial distribution of communication “protects” some minority viewpoints. There is rarely complete obliteration of the minority. Dynamic social impact theory (Latane, 1996)
Headache remedies Weiss, 1994
Country music purchases Weiss, 1994
“Stronger” languages grow. • Physical and other features “protect” language diversity. • Languages with more and more dispersed speakers grow. • Languages cluster at various levels. • Language correlates with other elements of culture or identity. • Languages consolidate (15,000 <6800). Language example
Face-to-face discussions • Computer discussions • Dorm studies • Neighborhoods and retirement communities Other evidence
First, try to convince them • Then, ignore them How do we get deviates to go along with the group?
Reciprocity • Consistency • Social proof • Liking • Authority • Scarcity Cialdini’s influence techniques
Shock the “learner” • 63% went all the way in the basic paradigm • Factors affecting obedience • Proximity of the victim • Empathetic cures • Cognitive narrowing • Power of the institution • Presence and legitimacy of the authority figure • Conflicting messages • Group effects Milgram’s obedience study
Across countries • South Africa, 87.5% • Jordan, 73% and 62.5% • Austria, 80% • Spain, 50% • Across time • http://www.youtube.com/watch?v=HwqNP9HRy7Y Get similar results
http://www.youtube.com/watch?v=16QMQXIjYVU&list=UUlQzKGw31DagWzBYebtltNg&index=23&feature=plcphttp://www.youtube.com/watch?v=16QMQXIjYVU&list=UUlQzKGw31DagWzBYebtltNg&index=23&feature=plcp • http://www.youtube.com/watch?v=8mpAbig8ttY&feature=plcp&context=C328b3baUDOEgsToPDskLmEa97y3gixHn1e7TcHiTf • Why did they obey? Recent obedience examples
Don’t feel personally responsible (“just following orders”) • Respect for authority • Awkward to break rules • Do it in small steps Reasons people obey